Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Business Analyst - German speaking (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 16, 2025
This job description highlights a role at IBM Consulting involving collaboration with clients, technical expertise, and career growth opportunities. It emphasizes innovation, long-term relationships, and professional development, while outlining required skills and benefits like training and global project involvement.
PHP Laravel Developer Needed ROCKSTARS ONLY
Company: Agent Legend
Location: Remote
Posted Dec 15, 2025
This job posting seeks a skilled PHP/Laravel developer for a fast-growing SaaS company building AI-driven communication tools. The role involves backend development, API integrations, and working remotely with a collaborative team. Candidates must include a joke and specific tag to demonstrate they read the entire posting.
Staff Protocol Engineer EVM
Company: Ava Labs
Location: Brooklyn, NY
Posted Dec 15, 2025
Ava Labs is a leading blockchain development company seeking a Staff Engineer to advance EVM technology. The role involves maintaining and innovating Avalanche's blockchain ecosystem with a focus on scalability and compatibility. The company emphasizes empowering users through open-source solutions and redefining value creation in Web3.
Business Transformation Consultant-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 16, 2025
This job description outlines a role at IBM Consulting involving technical expertise in Maximo EAM, system integration, and client collaboration. Responsibilities include leading upgrades, assessing customization needs, and providing advisory support. Requirements include a bachelor's degree and proficiency in specific technologies.
Package Consultant-Oracle Cloud CX
Company: IBM
Location: Pune, IN
Posted Dec 16, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in delivering solutions. It highlights opportunities to work with industry visionaries and leverage IBM's technology platforms for impactful client outcomes.
Security Engineer Cloud Security
Company: Red Cell Partners
Location: Seattle, WA
Posted Dec 15, 2025
Red Cell Partners seeks a Cloud Security Engineer to develop security solutions for healthcare, cyber, and national security domains. The role involves designing security controls, enforcing policies, and collaborating with teams to ensure secure cloud environments. The job emphasizes innovation and mission-critical security while requiring applicants to mention 'AMPLE' and a specific tag.
Digital Security - Senior Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 16, 2025
This job description outlines the role of a Digital Security Senior Managing Consultant focused on cloud security, identity and access management (IAM), and hybrid cloud transformations. The position requires expertise in cloud-native security, compliance standards, and delivering large-scale security solutions. Key responsibilities include consulting, leadership in solution delivery, and building trusted advisor relationships with clients.
Gerente Sr Tecnologia
Company: Skydropx - Frenet
Location: Remote
Posted Dec 15, 2025
This job description outlines leadership responsibilities for software engineering teams, including strategy alignment, team management, agile practices, and technical decision-making. It emphasizes metrics-driven decision making, process improvement, and requirements for experienced professionals with expertise in Microsoft technologies and scalable systems.
Application Developer-ReactJS
Company: IBM
Location: Mumbai, IN
Posted Dec 16, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to public and private sector clients. Responsibilities include teamwork, training, and communication skills, with requirements for a bachelor's degree and technical proficiency in React.js. Preferred qualifications include a master's degree and experience with code coverage and reusable components.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 16, 2025
This text describes a Full Stack Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in Java, Spring Boot, Angular, and microservices, along with requirements for containerization, CICD processes, and Agile methodologies. It highlights the opportunity to work on innovative projects within IBM's ecosystem while meeting educational and technical qualifications.
Site Reliability Engineer
Company: Podium
Location: Remote
Posted Dec 15, 2025
The job posting outlines a Site Reliability Engineer role with responsibilities in system reliability, collaboration, and oncall duties. It lists required experience in technologies like Kubernetes and AWS, along with benefits like healthcare and vacation time.
Application Consultant-EAI
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on long-term client relationships, hybrid cloud and AI solutions, and collaborative innovation. The role involves software development using Agile methodologies, technical documentation, and problem-solving, with requirements emphasizing Dell Boomi integration expertise and cloud platform experience.