Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Oracle Industry Solutions
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines responsibilities involving solution development, risk management, and integration, alongside educational and technical requirements for the role.
Intern 2026: Computational approaches to design de-novo molecules
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes IBM Research's mission to innovate in computing and solve impactful problems. It outlines a project designing proteins to interact with cell membranes, involving simulations and experiments. The role requires computational expertise and collaboration, with opportunities to contribute to research and presentations.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise in DevOps, Python, Kubernetes, and cloud technologies. It lists educational requirements, preferred qualifications, and experience in application security and distributed systems.
Linux Distro/system Development Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job posting seeks a Linux Distribution Systems developer to maintain Debian packages for IBMZ compilers and toolchain components. Responsibilities include collaborating with internal teams, upstream projects, and the Debian community. Requirements emphasize experience with Linux packaging tools, system programming, and open-source coordination.
Application Developer-Experience Front End
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, innovation, and frontend development. It requires a Bachelor's degree, 3.5 years of experience with React JS, and skills in frontend application development. Preferred qualifications include a Master's degree and strong interpersonal abilities.
Maximo AMS Application Developer
Company: IBM
Location: Calgary, CA
Posted Dec 15, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and the role of a Maximo Technical Consultant. It outlines responsibilities, required skills, and the importance of innovation in delivering solutions for clients.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines required skills in .NET Core, Angular, Azure platforms, and cloud-native deployment, along with preferred qualifications like a Master's degree and Agile team experience.
IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
IBM Cloud is expanding its Kubernetes and OpenShift services, seeking skilled developers to contribute to a growing platform with global impact. The role involves working on critical infrastructure, collaborating with cross-functional teams, and leveraging automation tools for scalable cloud-native solutions.
Infrastructure Specialist-ServiceNow
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines an Associate Developer role at IBM Consulting, focusing on client collaboration, solution development, and technical expertise in areas like ServiceNow. It lists required education, technical skills, and preferred certifications for the position.
Application Developer-DevOps
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This role involves working with global clients to design mobile solutions and automate deployments, requiring technical expertise in Ansible and cloud technologies.
Business Analyst-2025 graduate
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes the role of a business analyst in bridging business and technical needs, emphasizing their impact on organizational efficiency, decision-making, and strategic direction. It outlines key responsibilities like requirements gathering, data analysis, and process improvement, along with required education and skills.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a zOS Systems Support Engineer role requiring expertise in troubleshooting complex systems, collaborating with global teams, and resolving technical issues. The position emphasizes analytical skills, problem-solving under pressure, and deep technical knowledge of zOS environments. Qualifications include a bachelor's degree, programming experience, and strong communication abilities.