Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Federal Enterprise Account Manager- Strategic Accounts (DC Metro)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a job role for an Enterprise Account Manager requiring sales expertise in enterprise accounts, collaboration with partners like IBM and RedHat, and experience in specific government sectors. It outlines responsibilities such as pipeline generation, customer adoption, and strategic sales, along with educational and technical requirements.
Technology Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job posting highlights IBM's opportunity to work on transformative technologies and prestigious events like The Masters and Wimbledon. The role emphasizes collaboration, innovation, and delivering impactful digital fan experiences through project management and cross-functional teamwork.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This role involves collaborating with clients on SAP FI implementations, driving innovation through technical expertise and project management, with opportunities for career growth in IBM's global consulting ecosystem.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP systems, responsibilities such as system configuration, issue resolution, and testing, along with requirements for a bachelor's degree and experience in SAP projects.
Product Manager
Company: IBM
Location: Kochi, IN
Posted Dec 15, 2025
Turbonomic's automation platform helps IT organizations transform by enabling full-stack automation for application performance and policy compliance. The role of a Technical Product Manager involves driving growth strategies, designing freemium offerings, and collaborating across teams to solve enterprise IT challenges.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job posting highlights a Product Management role at IBM Cloud, emphasizing collaboration, innovation, and growth opportunities. It outlines responsibilities, required skills, and a positive outlook for candidates interested in technology and leadership.
Application Developer-Microsoft Middleware
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. It outlines responsibilities like software development, integration tasks, and collaboration with clients. Required skills include SAP BTP, Microsoft BizTalk, and cloud platform expertise, with preferred experience in SAP HANA Cloud and API testing tools.
Package Consultant-SAP HANA FIN FICA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships and collaboration with global innovators. It highlights opportunities to work on hybrid cloud and AI projects, with responsibilities including SAP FICA implementation and project leadership. Required qualifications emphasize technical expertise in SAP Hana and experience with configuration, testing, and post-go-live support.
Procurement Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a Procurement Professional role at IBM with responsibilities including sourcing goods/services, managing vendor relationships, and ensuring compliance. It emphasizes collaboration, problem-solving, and technical skills in ERP tools, while highlighting opportunities to innovate and contribute to impactful projects.
Package Specialist-Oracle Business Analytics
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the role of a consultant as a trusted advisor. It outlines responsibilities, required skills, and career growth opportunities within IBM's ecosystem.
Quality Engineer-FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in testing and automation tools. It offers opportunities for innovation and collaboration with global teams.
Application Developer-SAP Enterprise Integration
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, emphasizing client relationships, technical expertise, and professional growth through strategic projects and global partnerships.