Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Specialist-SAP HANA SCM PP
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP PP modules, project leadership, testing, and collaboration with clients. Requirements include a bachelor's degree, 6+ years of SAP experience, and skills in configuration, testing, and post-implementation support.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role as an Automation Testing Practitioner at IBM Consulting, involving designing testing solutions, automating processes, and collaborating with teams. Requirements include a bachelor's degree, 5+ years of QA experience, and expertise in Java, Selenium, and testing frameworks. Preferred qualifications include Python knowledge and experience with specific tools.
IT Network Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This job description outlines a network engineer role requiring 15 years of experience in networking, LAN/WAN technologies, and firewall systems. The position involves network support, configuration, monitoring, and compliance with security standards, with preferred qualifications including cloud networking and ITIL processes.
Package Consultant-Oracle Enterprise Performance Management Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and career growth opportunities. It outlines required skills, responsibilities, and the role of a consultant as a trusted advisor.
Application Architect-Microsoft Business Applications
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships, global collaboration, and technical expertise in hybrid cloud and AI solutions. It outlines role responsibilities, required skills in X++/C, technical design, and integration tools, along with preferred experience in lifecycle services and cloud platforms.
Industry Consultant-Consulting Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role within IBM's consulting delivery centers, focusing on technical expertise in fraud management solutions, Java-based enterprise systems, and UI development. It specifies educational requirements, including a bachelor's degree, and emphasizes experience with Actimize platforms, test-driven development, and web services technologies.
Application Developer-Microsoft Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. The position requires expertise in SAP BTP, Microsoft BizTalk 2020, and cloud integration technologies. Responsibilities include system migration, performance optimization, and collaboration with technical teams. It emphasizes technical skills in cloud platforms, API management, and deployment processes.
Intern 2026: AI-based forecasting of molecular interactions
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM Research emphasizes innovation and problem-solving in technology development. The internship focuses on analyzing Wnt protein interactions using machine learning, requiring expertise in Python and high-performance computing. The role involves collaborative research, data analysis, and contributing to scientific publications.
Fullstack Developer: React& NodeJs
Company: IBM
Location: Bucharest, RO
Posted Dec 15, 2025
This job posting seeks a skilled FrontEnd Developer for a headless commerce role, emphasizing expertise in modern frameworks, API integration, and performance optimization. It outlines responsibilities, required skills, and preferred experiences while highlighting collaboration and innovation in eCommerce solutions.
Technical Consultant - Application Security
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and professional growth opportunities. It outlines responsibilities in application security, risk mitigation, and compliance with industry standards, while highlighting required expertise in security tools and frameworks.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This text describes a career opportunity at IBM Consulting focusing on SAP implementation and client collaboration. It highlights roles in project leadership, technical expertise, and innovation across global delivery centers, emphasizing career growth and impactful client solutions.
Test Developer (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and career growth opportunities. It outlines responsibilities in test automation, agile development, and quality assurance, along with competitive compensation and inclusive work environment benefits.