Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP HANA Analytics
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role offers opportunities to work with clients on SAP solutions, focusing on innovation and growth, requiring expertise in SAP Hana Analytics and collaboration skills.
Python Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities to innovate in hybrid cloud and AI. It highlights technical expertise, professional growth, and a culture of curiosity and empathy, while outlining required skills like Python and data platforms.
Governance & Enablement Officer
Company: IBM
Location: Bucharest, RO
Posted Dec 15, 2025
IBM's Marketing Communications and Corporate Social Responsibility team drives innovation and compliance, focusing on AI ethics, data privacy, and governance. The role emphasizes operational excellence, clear communication, and enabling teams through training and policy development.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include leading SAP solutions, collaborating globally, and requiring extensive SAP integration experience.
SAP SD Support Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and opportunities for professional growth. It highlights responsibilities involving SAP systems, technical expertise, and cross-industry projects aimed at enhancing business effectiveness.
Application Database Administrator-Oracle Enterprise Applications
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients to deliver high-quality solutions, technical expertise in SAP and Oracle technologies, and requirements for extensive industry experience. The position involves strategic solution development, comprehensive delivery, and proficiency in specific technical skills.
Package Specialist-SAP SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in SAP systems, team collaboration, training skills, and specific educational qualifications. It emphasizes technical proficiency and experience in SAP support projects.
Routes to Market: FedRAMP, Compliance
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Product Manager role focused on security regulatory compliance and regional expansion of a SaaS offering across cloud platforms. It outlines responsibilities including roadmap ownership, collaboration with engineering teams, and compliance framework expertise, while specifying required qualifications and preferred experience.
Application Developer - STUDENT CONVERSION
Company: IBM
Location: Ciudad Autónoma De Buenos Aires, AR
Posted Dec 15, 2025
The text describes IBM Consulting's role focusing on innovation, client collaboration, and professional growth opportunities. It emphasizes technical expertise, career development, and working on impactful projects with global clients.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.
Human Resources Intern - 2026
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM aims to improve the world through technology by solving industry challenges. The role involves HR expertise, collaboration, problem-solving, and a positive attitude.
Package Consultant-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with clients, innovative solutions, and required technical skills in Dynamics 365 and project management.