Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
ServiceNow Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers global client collaboration, hybrid cloud and AI innovation, and professional growth through technical expertise and creative problem-solving. The role emphasizes long-term relationships, strategic partnerships, and career development in a supportive environment.
IT Lab Tech Apprentice
Company: IBM
Location: TUCSON, US
Posted Dec 15, 2025
The IBM Infrastructure Lab Technician Apprentice role offers hands-on experience in hardware support, learning opportunities, and career growth within a structured apprenticeship program. It emphasizes collaboration, technical skills development, and real-world application of knowledge in a dynamic work environment.
Fullstack Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 15, 2025
The text describes a Software Developer role at IBM's Sustainability Software business unit, emphasizing collaboration with global teams, software delivery cycles, Agile methodologies, and required technical expertise in technologies like React, Java, and cloud platforms. It outlines responsibilities including system design, code reviews, and automated testing.
Project Manager-SAP HANA
Company: IBM
Location: Taipei, TW
Posted Dec 15, 2025
This text describes a career opportunity in IBM Consulting, emphasizing strategic leadership in SAP solutions, team management, and comprehensive delivery of innovative technology implementations. It highlights required expertise in SAP systems, AI, and cybersecurity, while showcasing the impact of collaborative client relationships.
Application Developer-Oracle Cloud UX Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, client collaboration, and solution development. Responsibilities include consulting, project implementation, and ensuring technical compliance. Requirements include specific certifications and experience with Oracle Cloud technologies.
SAP SD-SLS Support Technician
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP modules, and contributions to innovation through IBM's technology platforms. Responsibilities include implementation, testing, and support of SAP systems, with requirements for a bachelor's degree and 14 years of experience in relevant technical areas.
Principal Engineer, HashiCorp Integrations
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This role involves leading AI-driven Terraform initiatives to enhance cloud solutions, focusing on agentic resource management and provider automation within IBM's Infrastructure Lifecycle team. The position emphasizes strategic leadership, innovation, and technical expertise to drive commercial differentiation and operational excellence.
PTP- Project Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation through agile methodologies and AI, and opportunities for innovation. It emphasizes growth, mentorship, and technical expertise in finance domains with a strong emphasis on process improvement and technology integration.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise in ARAS PLM implementation, requirements gathering, and development projects. It specifies educational requirements, technical skills in SQL server and PLM concepts, and preferred qualifications like a master's degree and ARAS customization experience.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a customer service role at IBM's consulting centers, emphasizing responsibilities like handling customer queries, providing technical support, and maintaining professionalism. It highlights required skills, work environment, and career development opportunities.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights the role's focus on technical expertise, problem-solving, and impactful work with cutting-edge technologies, while also outlining required skills and preferred qualifications.