Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Solution Architect-Data Platforms
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description highlights a leadership role in data engineering within IBM Consulting, emphasizing global collaboration, technical expertise in cloud and AI technologies, and leadership in managing complex projects. It outlines requirements for experience in data warehousing, cloud platforms, and team management, positioning the role as impactful and innovative.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career opportunity at IBM Consulting emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It outlines role responsibilities, required technical expertise in Oracle applications, and career development focus.
Security Consultant - SIEM Admin L2
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This text describes a career opportunity at IBM Consulting focusing on security roles with emphasis on collaboration, innovation, and professional growth. It outlines responsibilities involving SOC processes, security threat management, and technical expertise in SIEM tools. The role requires a bachelor's degree, 3+ years of SIEM experience, and preferred certifications, while highlighting a culture of curiosity and impactful problem-solving.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Giza, EG
Posted Dec 15, 2025
This job description outlines a SAP FICO Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to impact businesses through technical expertise and strategic partnerships.
Delivery Manager Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
The text describes a Procurement Delivery Manager role with responsibilities including team management, value alignment, development planning, stakeholder collaboration, and compliance. It outlines required education, technical expertise, and key skills such as leadership, communication, and strategic thinking.
SOC Platform Engineer L3
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovative solutions. It outlines responsibilities in security operations, required education, and technical expertise, presenting the role as growth-oriented with opportunities for impact.
SAP Project Manager
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
This job description outlines the role of an SAP Project Manager, emphasizing leadership in SAP implementations, lifecycle management, and requirements for extensive experience, PMP certification, and expertise in large-scale business transformations.
IBM Client Financing Business Support Operations Professional - France
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
This job description outlines the role of an End-to-End Lease Specialist, emphasizing responsibilities such as managing lease lifecycle processes, ensuring customer satisfaction, maintaining compliance, and fostering team collaboration. It also lists required qualifications and skills for the position.
Software Developer - Dev / QA
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a software engineer role focusing on API development, microservices architecture, testing automation, and cloud-native solutions. It outlines technical requirements, preferred qualifications, and collaboration expectations in an Agile environment.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP and mobility platforms, and requirements for experience in enterprise mobility architecture and application development.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 15, 2025
This job description outlines a role in IBM's consulting delivery centers focusing on IT infrastructure, AWS cloud services, and technical expertise. It lists required and preferred qualifications including education, programming languages, cloud tools, and collaboration skills for a senior technical position.
Quality Engineer-Middleware
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
This job description outlines the responsibilities of an ETL Developer, including designing and maintaining data processes, collaborating with teams, and ensuring data quality. It emphasizes technical skills in SQL and ETL tools, with a focus on supporting data-driven decision-making across the organization.