Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP HANA FIN VIM
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and responsibilities involving solution design, project management, and technology implementation. It highlights opportunities to work with innovative companies and deliver impactful results through IBM's ecosystem.
Promontory Associate Risk Regulatory and Compliance
Company: IBM
Location: SYDNEY, AU
Posted Dec 15, 2025
This job description outlines a role as an Associate Consultant at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. The position requires expertise in financial services, data analytics, and regulatory frameworks, with responsibilities including project management, client interaction, and delivering analytical insights.
Senior Consultant SAP RTR Fixed Assets
Company: IBM
Location: No City, US
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on SAP RTR GL Analyst roles, emphasizing collaboration with clients, hybrid cloud/AI innovation, and financial reporting expertise. Responsibilities include configuring SAP systems, ensuring data accuracy, and working with cross-functional teams. The role offers global opportunities and strategic technology platform integration.
Site Reliability Engineer II (Apptio)
Company: IBM
Location: Krakow, PL
Posted Dec 15, 2025
IBM promotes a forward-thinking work environment where innovation and collaboration drive cloud technology leadership. The role of a Site Reliability Engineer involves maintaining cloud infrastructure, solving complex problems, and working across teams to deliver mission-critical services with a focus on reliability and performance.
Package Specialist-SAP SCM MM
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on collaborative client work, innovation in hybrid cloud and AI, and professional growth opportunities. It highlights technical expertise in SAP implementations, project leadership, and a supportive culture emphasizing skill development and long-term career advancement.
EWM Consultant
Company: IBM
Location: Buffalo, US
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on delivering high-quality SAP solutions, leading teams, and leveraging advanced technologies like AI and cloud platforms. It emphasizes collaboration, growth opportunities, and strategic leadership in a global environment.
Application Developer-Microsoft Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This role involves collaborating with clients on hybrid cloud and AI projects using Microsoft technologies, requiring expertise in software development and agile practices. The position emphasizes innovation, technical collaboration, and career growth opportunities within IBM's global ecosystem.
AP Service Desk Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
IBM Consulting offers a role focused on digital transformation and client collaboration, with responsibilities in accounts payable support and a culture emphasizing innovation and professional growth.
Technical Consultant-IoT & Edge Computing
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, leveraging IoT and AI to drive digital transformation in the automotive industry. The role emphasizes technical expertise, analytical skills, and cross-functional teamwork to deliver impactful solutions for clients.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, working in innovation centers, and developing features with stakeholders. Required skills include Java, Springboot, and Angular.
Tester (HS)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM CIC offers extensive career growth opportunities, training programs, and a supportive work environment, emphasizing innovation and professional development through diverse projects and global client engagement.
IBM Power Security Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM promotes itself as a global tech leader offering innovative opportunities. The Product Manager role focuses on cybersecurity strategy, requiring expertise in security offerings and client collaboration.