Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Microsoft .NET
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration with global clients, emphasizing technology expertise and professional growth through strategic partnerships and continuous learning.
Test Analyst / Test Automation Specialist
Company: IBM
Location: Praha, CZ
Posted Dec 15, 2025
This job posting describes a testing team role at IBM Czech Testing Team, outlining responsibilities for test analysis, automation, and collaboration with stakeholders. It specifies requirements including 13 years of experience, technical skills in SDLC, test tools, and soft skills like communication. The position emphasizes quality assurance, continuous improvement, and integration with DevOps practices.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves managing complex projects globally, requiring a bachelor's degree and SAP expertise, with travel in India.
Software Engineer - DBaaS Serverless
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves developing cloud-native solutions for IBM's Astra DB platform, requiring expertise in Kubernetes and cloud infrastructure. The team emphasizes innovation and growth opportunities within a collaborative environment.
Senior Threat Detection & Response Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a senior threat detection and response engineering role at IBM, emphasizing collaboration with security teams, threat research, and developing detection capabilities. The position involves enhancing cloud security solutions, automating processes, and improving visibility across IT environments. It requires expertise in threat intelligence, programming languages like Python/Golang, and familiarity with cloud platforms. The role offers opportunities to contribute to IBM's security operations and drive innovation in cloud-native solutions.
Application Developer-Microsoft Analytics (PowerBI Engineer)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and technical expertise in PowerBI and data modeling. It outlines responsibilities involving dashboard development, data optimization, and leveraging IBM's technology platforms.
Senior Security Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
HashiCorp's job posting outlines their focus on infrastructure solutions and security for cloud environments. The role requires a Product Security Engineer with expertise in secure development practices, threat modeling, and cloud security. Responsibilities include designing secure architectures, conducting security assessments, and collaborating with R&D teams. The position emphasizes experience with cloud platforms and security tools, with a preference for candidates with advanced degrees and specific technical skills.
Software Engineer, Quality
Company: IBM
Location: Brno, CZ
Posted Dec 15, 2025
This text promotes an IBM Software career opportunity emphasizing innovation, growth, and collaboration. It outlines roles in software development and testing with focus on quality assurance, automation frameworks, and cloud-native solutions. Required skills include Java expertise, CI/CD integration, and cloud technologies, while preferred qualifications highlight advanced degrees and scripting proficiency.
Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Finance & Operations drives efficiency and innovation, offering career growth and a collaborative environment for professionals in procurement and operations.
Account Solution Architect
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
The role involves technical expertise in cloud solutions, collaboration with stakeholders, and driving innovation to solve complex business challenges.
Business Transformation Consultant-Manufacturing
Company: IBM
Location: Hsinchu, TW
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on business transformation through technology, collaboration with global clients, and leveraging hybrid cloud and AI solutions. The role emphasizes strategic partnerships, technical expertise, and continuous communication to deliver impactful results for innovative companies.
Supply Chain Professional - Data Analyst
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 15, 2025
This text promotes IBM's Supply Chain Organization as a dynamic environment emphasizing continuous learning, technological innovation, and collaborative problem-solving. It highlights opportunities for professional growth, exposure to advanced tools, and impactful contributions to global supply chain optimization.