Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Key Account Manager
Company: Ralliant
Location: USA
Posted Dec 13, 2025
The text describes a sales role requiring expertise in technical products, strategic planning, relationship building, and team leadership. It emphasizes skills in sales attainment, market growth, and technical knowledge of instruments like oscilloscopes and spectrum analyzers, along with proficiency in Microsoft Office and travel requirements.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: Germany
Posted Dec 13, 2025
This job description outlines a fully remote Voice of Customer Product Program Manager role in Germany, emphasizing cross-functional collaboration, AI tool usage, and career growth opportunities. It details responsibilities like managing feedback channels, synthesizing customer insights, and optimizing workflows, while mentioning a competitive compensation range and RSUs for team ownership.
Regulatory Food Scientist IV
Company: Guidehouse
Location: USA
Posted Dec 13, 2025
This job posting seeks a highly qualified professional for an IT Project Management role with the FDA, requiring a PhD and extensive experience in food safety assessment. The position offers a competitive salary range of $13000000-$21600000 and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.
Data Analyst - Growth
Company: Kraken
Location: USA
Posted Dec 13, 2025
Kraken is hiring a Data Analyst to drive growth through data-driven insights, focusing on mission alignment, technical expertise, and global impact. The role emphasizes strategic thinking, cross-functional collaboration, and contributing to industry-leading security and crypto education initiatives.
QA Engineer - Authorizations
Company: Visa
Location: Brazil
Posted Dec 13, 2025
Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and financial infrastructure. The job description highlights a remote QA role with requirements for automation, testing frameworks, and experience in high-scale environments.
Staff Software Engineer - Back End, Access
Company: Sprout Social
Location: Canada
Posted Dec 13, 2025
Sprout Social seeks a Staff Software Engineer to join their IAM team, offering growth, technical challenges, and competitive benefits. The role involves designing scalable solutions, collaborating with cross-functional teams, and contributing to a innovative tech environment with strong career development opportunities.
Staff Machine Learning Engineer - Quora
Company: Quora
Location: USA
Posted Dec 13, 2025
Quora, a remote-first company, seeks a Machine Learning engineer to enhance recommendation systems and AI platforms. The role offers impactful work on global projects with competitive benefits, emphasizing diversity and innovation in a collaborative environment.
Conversion Rate Optimization Specialist
Company: Twilio
Location: USA
Posted Dec 13, 2025
Twilio seeks a Conversion Rate Optimization Specialist to enhance digital experiences through AB testing and personalization. The role involves collaborating with cross-functional teams to improve conversion rates, with remote work options and competitive compensation.
Supplier Insights Lead (EH)
Company: Pronghorn
Location: USA
Posted Dec 13, 2025
This job posting highlights Pronghorn's collaborative partnerships in the spirits industry, emphasizing opportunities for professional growth, real-world exposure, and impactful roles. The position offers strategic insights into industry trends and a chance to contribute to meaningful projects with respected brands.
Program Analyst - CS Workforce Management
Company: Netflix
Location: USA
Posted Dec 13, 2025
The Program Analyst role at Netflix involves data analysis, cross-functional collaboration, and workforce management. The position offers competitive compensation and comprehensive benefits, including health plans, retirement options, and flexible time off. It emphasizes analytical skills, operational excellence, and a dynamic work environment.
Executive Underwriter - Energy
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 13, 2025
This job description outlines the role of an Executive Underwriter in managing energy risks, collaborating with teams, and requires advanced qualifications. The company offers competitive pay, benefits, and an inclusive culture.
New Business Account Executive - Central (Commercial)
Company: GitLab
Location: USA
Posted Dec 13, 2025
This role at GitLab focuses on new business development, expanding market presence, and building relationships with high-growth companies. The position involves managing the sales cycle, collaborating with cross-functional teams, and contributing to the company's revenue growth in a dynamic environment.