Strong Customer Service Skills Jobs

1,808,918 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

ServiceNow Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting highlights a Software Development and Support role requiring a Secret clearance, with responsibilities including ServiceNow project leadership, technical collaboration, and process improvement. The position offers competitive compensation ($92,000-$153,000), a comprehensive benefits package, and opportunities for professional growth. It emphasizes teamwork, technical expertise, and alignment with federal regulations and innovation.

Strategic Core Account Executive, DHS

Company: Databricks

Location: Remote

Posted Dec 13, 2025

This job description highlights a Strategic Account Executive role at Databricks, emphasizing growth opportunities, technical expertise, and impactful client relationships in the Public Sector. The position requires experience in enterprise sales, innovation leadership, and value-driven execution within the big data and AI space.

Software Engineer Infrastructure Supercomputing

Company: xAI

Location: Palo Alto

Posted Dec 13, 2025

xAI seeks motivated engineers to contribute to AI systems and GPU clusters. The role involves Kubernetes, Rust, and cloud infrastructure in the Bay Area. Candidates must demonstrate technical expertise and align with the company's mission of advancing AI through innovation.

Partnership Head

Company: HR Force International

Location: Remote

Posted Dec 13, 2025

This job posting seeks a Head of Partnerships with experience in RegTech and IDV to build a global partnership ecosystem. Key responsibilities include developing partnership strategies, negotiating agreements, and driving revenue through alliances. The role requires 8+ years in partnerships or business development, with expertise in compliance-driven industries. Applicants must mention FECILITOUS and the specified tag to demonstrate they read the post.

Software Architect

Company: Conga

Location: Toronto, Canada; Boston, MA, US; Broomfield, Colorado, US; Waterloo, Ontario

Posted Dec 13, 2025

The text highlights Conga's career opportunities, innovative platform, and vibrant culture. It emphasizes growth, seamless integration, and a supportive work environment. The message promotes the company's unique advantages and encourages applicants to verify they've read the job post.

Customer Success Director (Technology Vertical)

Company: First Advantage

Location: USA

Posted Dec 14, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing strategic account management, revenue growth, and collaboration with global clients. The position offers remote work flexibility, competitive compensation, and comprehensive benefits, positioning it as a rewarding career opportunity within a forward-thinking company committed to innovation and employee growth.

French Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers exciting French-speaking roles in Greece with relocation, competitive salary, and professional growth. Responsibilities include customer service and CRM management. Ideal for those seeking cultural immersion and career advancement.

Offensive Security Engineer Agent Security

Company: OpenAI

Location: Remote

Posted Dec 13, 2025

OpenAI's Security team seeks a Principal-level Offensive Security Engineer to enhance their security posture through innovative attack simulations and strategic improvements. The role involves testing AI-powered products, collaborating with teams, and ensuring safety in AI development while emphasizing the company's mission to benefit humanity through responsible AI innovation.

Danish Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers Danish-speaking job opportunities in Greece with relocation packages, competitive salaries, and professional growth. Ideal for professionals seeking a vibrant lifestyle and customer support roles with strong career advancement.

Digital Marketing & Client Outreach Consultant

Company: Blue Shed Group

Location: Remote

Posted Dec 13, 2025

This job posting seeks a remote Digital Marketing Client Outreach Consultant with experience in digital outreach and marketing. The role offers commission-based earnings, flexible remote work, and training. Key requirements include digital platform proficiency, communication skills, and 5-7+ years of professional experience.

Social Media Manager

Company: Gratitude Driven LLC

Location: Anywhere

Posted Dec 13, 2025

This job description seeks a Social Media Manager to build a creator brand focused on mindset and productivity content. The role involves strategy development, content creation, analytics, and community engagement across platforms like TikTok, Instagram, and YouTube. The employer emphasizes growth potential, flexibility, and collaboration while valuing creativity, punctuality, and detail-oriented work.

Digital Marketing Manager Online Opportunity

Company: mindmoneyreset

Location: Remote

Posted Dec 13, 2025

This job posting promotes a dynamic company offering training, support, and income opportunities for self-motivated individuals seeking flexibility and global growth in a proven business model.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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