Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Dec 13, 2025
This job description highlights a FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, collaborate with cross-functional teams, and contribute to high-growth initiatives. The position requires expertise in fullstack development, agile practices, and large-scale web applications, with competitive compensation across US zones.
Practice Manager - Professional Services
Company: ExtraHop
Location: USA
Posted Dec 13, 2025
The Practice Manager role emphasizes customer success and collaboration with sales teams, managing a team of architects, and offering a competitive salary range of $160k-$175k plus bonuses.
Senior Software Engineer - Host Platforms & Access
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This job posting seeks a Senior Software Engineer to develop scalable platforms and APIs for Airbnb's Host Pricing and Settings team. The role involves collaborating with cross-functional teams, improving systems, and ensuring technical excellence. Airbnb emphasizes diversity and inclusion in their hiring process.
Sales Solutions Engineer (French Speaker)
Company: Twilio
Location: UK
Posted Dec 13, 2025
This job posting outlines a Solutions Engineer role at Twilio in the EMEA region, emphasizing technical expertise, presales experience, and collaboration with stakeholders. It details responsibilities, qualifications, and benefits, with a remote work arrangement and travel requirements.
Senior Software Engineer - Community Support Engineering (Foundations)
Company: Airbnb
Location: China
Posted Dec 13, 2025
This job posting highlights a Senior Software Engineer role at Airbnb, focusing on impactful projects and collaboration. The position offers opportunities to enhance AI-driven solutions and contribute to global initiatives, with a commitment to diversity and inclusion.
Director - Global Compensation
Company: GitLab
Location: North America,Latin America
Posted Dec 13, 2025
This job description outlines the Director Global Compensation role at GitLab, detailing responsibilities for shaping global compensation strategies, collaborating with cross-functional teams, and managing analytics. It emphasizes scalability, equity, and alignment with business goals while specifying salary ranges and required qualifications.
Senior Software Engineer, Online Database Infrastructure - Ingestion
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This job description outlines a role in building data export platforms at Airbnb, emphasizing technical expertise in distributed systems and collaboration with cross-functional teams. It highlights responsibilities like system operations, mentorship, and operational standards, while also mentioning inclusion commitments and remote work eligibility.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Dec 13, 2025
The role involves developing secure document management tools with cross-functional teams, contributing to a fast-growing startup-like environment. Requirements include experience in Ruby on Rails, React, and agile practices.
Lead Quality Engineer (Domain Lead)
Company: Goodnotes
Location: Singapore
Posted Dec 13, 2025
The text describes a Quality Engineer role at Goodnotes, emphasizing strategic leadership, quality ownership, and team collaboration. It highlights benefits like equity, flexible work arrangements, and professional development opportunities, presenting the position as impactful and growth-oriented.
Staff Software Engineer - ML Search
Company: Reddit
Location: USA
Posted Dec 13, 2025
This job description highlights a remote-friendly Staff Software Engineer ML Search role at Reddit with responsibilities involving building scalable systems and pipelines. Qualifications require experience in search systems and large-scale infrastructure, while benefits include healthcare, 401k matching, flexible vacation, and parental leave.
Manual QA Analyst
Company: Betr
Location: Canada
Posted Dec 13, 2025
Betr, founded in 2022, has grown rapidly with successful products like Betr Picks and Arcade. They seek a Manual QA Analyst in Canada, emphasizing quality and innovation in gaming apps. The company values diversity and offers equal employment opportunities.
Senior Staff Data Engineer - Marketplaces DNA
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This role involves developing AI/data products, collaborating on critical data initiatives, and contributing to Airbnb's inclusive innovation efforts.