Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Hardware Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM's Hardware Test Tools team is seeking experienced C developers with hardware expertise to design and maintain testing tools for Power systems. The role involves collaborating with test teams, solving complex problems, and contributing to innovative solutions in a technically demanding environment.
Application Consultant-DevOps
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients to enhance hybrid cloud and AI solutions using DevSecOps tools, requiring expertise in cloud platforms, automation, and collaboration.
BUSINESS TRANSFORMATION CONSULTANT-FINANCE-GROUP MANAGER
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders, while outlining technical expertise and experience requirements.
SAP Basis Consultant - SAP Solution Manager Exp
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This text describes a job role for an SAP Solution Manager Consultant, outlining responsibilities such as managing SAP systems, ensuring alignment with business requirements, and requiring expertise in SAP Basis, security planning, and system maintenance. It also lists technical skills and project support expectations.
Application Developer-Cloud Fullstack
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, stakeholder engagement, and technical expertise in areas like Java, Springboot, and Kubernetes. The role involves comprehensive feature development, problem-solving, and continuous learning within IBM's ecosystem.
Technical Support Professional - SAN support
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes the role of an IBM Remote Technical Support engineer, outlining responsibilities such as problem resolution, customer communication, and adherence to SLAs. It emphasizes structured processes, technical expertise, and customer satisfaction while detailing required skills and work schedules.
Curador Senior
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic problem-solving. Responsibilities include content curation, chatbot development, and data analysis, requiring skills in IBM Watsonx, Python, and NLP. The role demands a hybrid technical-strategic profile with UX focus.
Consultant SAP HANA FIN FSCM. Cash Liquidity Management- BCM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in SAP CLM and BCM components, and requirements for configuring payment workflows and integrating with banking systems. It highlights opportunities for impactful work with innovative companies and strategic technology platforms.
Consultant FinOps Cloud & Transformation Digitale Junior - H/F - IBM Client Innovation Center
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 09, 2025
This text promotes an IBM Consulting role emphasizing collaboration with global clients, innovation in cloud and digital transformation, and career development opportunities through technical expertise and strategic projects.
Procurement Profession and Tactical Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a Tactical Buyer role at IBM, outlining responsibilities such as procurement operations, vendor management, and communication skills. It emphasizes experience in procurement, client interactions, and compliance with contractual requirements.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This role involves accounting responsibilities, collaboration with clients, and career growth opportunities at IBM Consulting, requiring expertise in R2R processes and ERP systems.
Data Engineer-Data Warehouse
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include data analysis, collaboration with teams, and developing predictive models. Required skills include database design and SQL optimization.