Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Cloud Platform Software Engineer - OpenRAG / Opensearch
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job posting highlights IBM's innovative AI-powered cloud-native solutions and opportunities for career growth. The role involves developing scalable systems for Open Search, working in a collaborative environment, and contributing to cutting-edge technology projects.
Power Systems Development -Firmware, Hypervisor, Operating Systems, AI Enablement
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks Software Engineers and Computer Scientists to develop innovative applications and AI solutions for enterprise systems. The role emphasizes collaboration, technological advancement, and impactful problem-solving in a trusted computing environment.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Shenzhen, CN
Posted Dec 09, 2025
This job description outlines a role as an SAP FICO Consultant at IBM Consulting, requiring expertise in SAP modules, brownfield implementations, and collaboration with cross-functional teams. It emphasizes technical skills, project management, and continuous learning in SAP technologies.
Technical Writer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves creating and managing technical content for IBM's digital products, requiring skills in writing, design, and markup languages to deliver user-friendly solutions. The position emphasizes innovation, global opportunities, and collaboration in developing AI-powered cloud-native software.
Staff Advanced Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on innovative solutions, cross-functional collaboration, and professional growth opportunities. The role involves developing advanced services, ensuring compliance, and contributing to cloud-native solutions that enhance customer outcomes through technical expertise and continuous improvement.
System Services Representatives - San Antonio, TX
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job description outlines the role of a System Services Representative at IBM, emphasizing technical support, client satisfaction, and professional growth opportunities. The position requires travel, physical activity, and technical expertise while offering worldclass support and service delivery excellence.
International Tax Analyst
Company: IBM
Location: Armonk, US
Posted Dec 09, 2025
IBM's job description emphasizes innovation, career growth, and collaboration in a transformative technological landscape. The role involves international tax compliance, automation projects, and working with global teams, requiring expertise in tax laws and strong analytical skills.
Senior iOS Mobile Application Developer - 6 months FTC
Company: IBM
Location: London, GB
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive work environment for developers. The role involves innovative healthcare solutions with benefits like flexible work and recognition programs.
Package Specialist-Oracle eBS SCM
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
The text describes a job role at IBM Consulting involving technical expertise in Oracle CPQ implementation, requiring specific educational qualifications and experience with technical tools. It outlines responsibilities and preferred qualifications for the position.
Procurement Sourcing Professional-Japanese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM emphasizes career growth and innovation, highlighting procurement roles with responsibilities in sourcing, negotiation, and process improvement. The job requires Japanese language skills and AI expertise, offering opportunities for impact and collaboration.
Quantum Processor Scientist
Company: IBM
Location: Yorktown Heights, US
Posted Dec 09, 2025
IBM Research seeks scientists to advance AI, quantum computing, and blockchain. Roles involve designing quantum processors and require advanced degrees in physics with expertise in superconducting devices and quantum error correction.
Java Developer - Defence
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers career growth, training, and innovative projects in a supportive environment, emphasizing continuous learning and professional development.