Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer - Cloud FullStack (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, professional growth opportunities, and competitive benefits like flexible working hours and a modern work environment.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a software engineer role at IBM focused on developing a multicloud platform with sovereign AI capabilities. The position emphasizes innovation, collaboration, and expertise in cloud computing, software development, and security frameworks. Requirements include experience with cloud services, programming languages, and system design.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Senior Service Associate role at IBM Consulting, focusing on benefits administration, compensation processes, and digital transformation initiatives. The position requires expertise in HR systems, SAP HRMS, and strong analytical skills, while emphasizing collaboration with clients and internal teams to ensure accurate payroll and benefits management.
Separations & Off-boarding Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text outlines job responsibilities for an offboarding process manager, detailing tasks like managing documentation, liaising with stakeholders, and using Excel. It also lists required qualifications and preferred skills, emphasizing attention to detail and compliance with legal deadlines.
Application Consultant-DevOps
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in DevSecOps, and the impact of improving hybrid cloud and AI initiatives. It outlines role responsibilities, required skills, and the importance of innovation in technology adoption.
Expert Labs Proposal Specialist
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM offers career growth opportunities as a Proposal Specialist, focusing on bid management, proposal development, and cross-functional collaboration. The role requires expertise in proposal processes, technical documentation, and client alignment, with a focus on innovation and impactful solutions.
Package Specialist-Oracle eBS SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in Oracle CPQ implementation, requiring skills in configuration, integration, and business requirements development. It specifies educational qualifications and technical proficiencies needed for the position.
SaaS DevOps Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job description outlines a DevOps Engineer role involving pipeline implementation, collaboration with teams, and technical expertise in CI/CD, scripting, and cloud technologies. It highlights required qualifications and preferred experience in automation, monitoring tools, and cloud platforms.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM involving innovation, technical expertise, and collaboration. Responsibilities include data analysis, predictive modeling, and working with tools like Python and Spark. Required skills include DBT, ETL tools, and programming languages, with preferences for advanced technical experience and teamwork.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with global clients on digital transformation projects, offering career growth and innovative solutions in a supportive environment.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on client collaboration, technical expertise, and innovation in hybrid cloud and AI solutions. It highlights opportunities to work with industry visionaries, deliver technical expertise globally, and contribute to impactful projects through strategic partnerships and technology platforms.
Intern 2026: CMOS Circuit Design Intern – Quantum Computing Applications
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research seeks a CMOS circuit design intern to contribute to quantum computing systems, requiring expertise in analog/mixed-signal design and tools like Cadence, with a focus on innovation and problem-solving.