Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Federal Compliance Tester
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Federal Compliance Tester role at IBM Consulting Finance, requiring expertise in FAR and CAS regulations, experience with government contracting, and proficiency in systems like Deltek Costpoint. The position involves testing policies, developing test plans, and ensuring compliance with federal standards. Qualifications include a bachelor's degree, US citizenship, and knowledge of business controls and audit processes.
Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions, emphasizing collaboration, growth, and technical expertise in DevOps practices. The role involves managing infrastructure, maintaining tools, and ensuring reliability for enterprise-grade financial applications.
Senior AI Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and the impact of AI architectures while outlining required skills and experiences for roles in cognitive computing and client-facing consulting.
SAP ABAP and SAP UI5
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring SAP expertise in an Agile environment. It emphasizes collaboration with global clients, technical innovation, and professional qualifications.
Prrocurement Intern
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
IBM's Procurement Internship offers hands-on experience in strategic sourcing, risk management, and process improvement. Ideal for students with analytical skills and a passion for innovation.
Package Consultant-SAP BTM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on process mining, ETL data handling, and collaboration with technical/business teams. It requires expertise in tools like Signavio Process Intelligence, SQL, and data transformation, along with analytical and communication skills.
Digital Sales Technical Specialist - Data Platform for Italian Market
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
This role as a Digital Sales Technical Specialist at IBM offers collaborative opportunities, career growth, and impactful work in Data & AI, emphasizing technical expertise and client success.
Security GRC Analyst - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Security GRC Analyst role at IBM Software, emphasizing collaboration on identity and access management, cloud-native solutions, and opportunities for growth in a dynamic environment. It outlines responsibilities, required qualifications, and preferred experience for the position.
Application Developer-SAP ABAP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in application development. It highlights opportunities for impactful work and professional growth.
Senior Python Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
The role involves leading technical projects in data observability platforms, using advanced technologies, and mentoring teams. It emphasizes innovation, technical leadership, and collaboration with cross-functional teams to solve complex data challenges.
Digital Sales Specialist (DSS) - Technology Sales
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a Digital Sales Specialist role at IBM, emphasizing growth opportunities, collaboration with cross-functional teams, structured training programs, and responsibilities involving account management, sales execution, and territory strategy. It highlights career development and technical proficiency requirements.
Director, SAP Sales and Technical Solutioning (Subject Matter Expert)
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This job description outlines a senior SAP role requiring strategic leadership in solution architecture, technical design, and business development. The position emphasizes expertise in SAP technologies, large-scale implementations, and cross-functional collaboration to drive enterprise value through innovative solutions.