Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Developer - Salesforce CRMA (formerly Tableau CRM) Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Salesforce CRM Analytics CRMA Developer with expertise in designing analytics solutions, collaborating with stakeholders, and implementing data governance. The role requires experience with CRMA, SAQL, and integration of Salesforce with external systems, along with strong analytical and teamwork skills.
Application Consultant-DevOps
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on long-term client relationships, collaboration with industry visionaries, and driving innovation through hybrid cloud and AI solutions. It outlines responsibilities such as designing mobile solutions, continuous improvement via agile frameworks, and implementing monitoring systems for cloud infrastructure. The role emphasizes technical expertise, strategic partnerships, and leveraging IBM's technology platforms to deliver impactful results for clients.
Sr.Solutions Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This role involves collaborating with HashiCorp teams to enhance cloud solutions, requiring technical expertise and strong communication skills for customer success.
Package Specialist-SAP FIN FI
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver SAP solutions, collaborating with clients, and offering opportunities for skill development and career growth.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP implementations, project leadership, and collaboration with clients. It specifies educational requirements, technical skills in SAP modules, and preferred experience in areas like WM. The position emphasizes innovation, system solutions, and post-implementation support.
HR Advisor with French
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text describes the role of an HR Advisor Contact Center specialist, outlining responsibilities such as handling HR inquiries, resolving customer issues, collaborating with departments, and adhering to compliance requirements. It details language skills, technical expertise, and preferred qualifications like a bachelor's degree.
Machine Learning Engineer – Data Classification & Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a Machine Learning Engineer with expertise in financial services data classification, regulatory compliance, and containerized ML operations. The role requires proficiency in Python, experience with relational and non-relational databases, and knowledge of global data privacy regulations. Candidates should demonstrate strong technical skills in ML frameworks and data governance tools.
CICS Client-facing Subject Matter Expert (SME) and Trainer
Company: IBM
Location: PARAMUS, US
Posted Dec 09, 2025
The IBM Z CICS Brand Technical Specialist role offers collaborative opportunities for career growth, emphasizing technical expertise and client engagement in a supportive environment with strong development prospects.
Internal Business/Operations Support
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers diverse career opportunities with focus on professional growth, innovative projects, and a supportive work environment. The role includes administrative support, collaboration with teams, and benefits like training, flexible working, and career development programs.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves global collaboration with clients, managing financial operations, and driving digital transformation through agile methodologies and advanced technologies, emphasizing career growth and innovation.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The role involves data engineering tasks using tools like Python and Spark, collaborating in Agile teams, and requiring expertise in ETL processes and database integration.
AI Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and a culture of evolution, while outlining required skills and educational qualifications for roles involving AI architecture and client-facing consulting.