Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Cloud FullStack
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in microservices and Angular. It offers career growth and collaboration with IBM's technology leader.
Technical Specialist Intern 2026 (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
The text describes an internship opportunity at IBM Consulting, emphasizing career growth, hands-on experience with cutting-edge technologies, and professional development. It highlights collaboration with industry leaders, skill-building through diverse projects, and a supportive learning environment. Requirements include academic qualifications, technical expertise, and adaptability in a fast-paced consulting environment.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and career growth through strategic partnerships and technology platforms. It emphasizes impactful work with innovative companies and sales expertise in IBM's ecosystem.
Product Manager, Product Success (ALM-Maximo, MREF, Envizi)
Company: IBM
Location: Dublin, IE
Posted Dec 09, 2025
This job description outlines a Product Manager role focused on demo system setup, synthetic data creation, and technical sales support. Key responsibilities include collaborating with cross-functional teams, maintaining scalable environments, and aligning datasets with customer use cases. Required skills involve cloud infrastructure knowledge, synthetic data tools, and cross-functional collaboration abilities.
Digital Sales Specialist Industries Market
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
The text promotes a Digital Sales Specialist role at IBM, emphasizing career growth, collaborative teamwork, and impactful contributions to clients. It highlights opportunities for professional development, innovative problem-solving, and making a significant business impact through technology solutions.
Procurement Operations Supplier Onboarding and Vetting Specialist (Spanish Speaking - late shift)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job posting outlines roles in procurement operations, focusing on supplier onboarding, vendor management, and system support. It details responsibilities like contract management, procurement processes, and collaboration with teams, along with required skills and qualifications.
Big Data Engineer with Spark
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Data Engineer with Spark expertise to develop software solutions in IBM's delivery centers. Responsibilities include writing scalable code, designing solutions, debugging applications, and implementing security measures. Required skills involve Apache Spark, Docker, Kubernetes, and ETL processes, with preferred experience in Kafka and GitLab.
Customer Service Subject Matter Expert OtC
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This role requires leading OtC transformation projects, driving innovation, and aligning strategies with organizational goals, demanding expertise in SAP, HighRadius, and cross-functional team management.
Quality & Escalations Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
IBM seeks seasoned professionals for a new cloud-native AI product, emphasizing innovation, testing, and automation in a collaborative environment with growth opportunities.
Data Engineer - STUDENT CONVERSION
Company: IBM
Location: SANTIAGO DE CHILE, CL
Posted Dec 09, 2025
IBM Consulting's Associate Program offers global opportunities for professional growth, technical expertise, and innovation in hybrid cloud and AI solutions. The role emphasizes collaboration with clients, continuous learning, and leveraging advanced technologies to drive impactful outcomes.
Technical Sales Specialist- Security and Networking
Company: IBM
Location: Petach Tikva, IL
Posted Dec 09, 2025
IBM's job posting highlights opportunities to lead in technology, solve complex problems, and collaborate with clients. The role involves driving customer adoption of IBM's automation solutions, building technical credibility, and influencing decision-making through expertise in infrastructure delivery and emerging technologies.
Intern 2026: Quantum Algorithm Research
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Research opportunities in quantum computing, emphasizing collaboration, innovation, and professional growth. It outlines role responsibilities, required skills, and the impact of contributing to cutting-edge technology.