Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Sr. Managing Consultant - SAP (MM) Procure-to-Pay
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing opportunities for career growth, impactful client work, and collaboration with global teams. It outlines responsibilities in strategic solution leadership, team management, and technology implementation, along with required expertise in SAP systems and cloud platforms.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in DevOps, Python, Kubernetes, and Docker. It emphasizes skills in application security, distributed systems, and cloud tools like Azure DevOps.
Application Developer-AWS Cloud Modernization - GOLANG
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focusing on cloud and AI solutions, requiring expertise in Golang, AWS services, and DevOps practices. It outlines responsibilities like developing payment systems, collaborating with teams, and ensuring application scalability.
Collections Professionals
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job posting describes an Order to Cash Collections role at IBM, emphasizing responsibilities like managing customer orders, invoicing, credit collections, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while showcasing IBM's innovative environment and opportunities for professional growth.
Account Manager/Business Development Executive, Department of Justice
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with clients and leveraging IBM's resources to drive innovation in hybrid cloud and AI. It requires 10+ years in federal business development, strong communication skills, and a focus on growth opportunities.
Senior SAP SD Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI innovation, collaboration with global clients, and technical expertise in SAP S4HANA. It highlights opportunities for impactful work, strategic partnerships, and professional growth through client-facing projects and technology adoption.
Supply Chain Manufacturing & Planning Resource
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive environment for consultants, focusing on innovation and client solutions with opportunities for professional development and impactful work.
HR Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM Consulting offers a career focused on global collaboration, innovation in hybrid cloud and AI, and professional growth. The role involves improving client operations, leveraging technology, and fostering a culture of empathy and continuous learning.
Integration Software Sales Leader Asia Pacific
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a senior sales leader role at IBM focused on driving growth in the Asia-Pacific region through integration software solutions. It emphasizes strategic leadership, market expansion, and cross-functional collaboration to position IBM as a trusted partner in hybrid cloud and AI initiatives.
INFRASTRUCTURE SPECIALIST-AZURE PLATFORM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on technical problem-solving, service improvement, and expertise in Azure and cloud technologies. It specifies educational requirements and technical skills needed for the position.
HR Technology Benefits - SuccessFactors Package Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working in IBM's innovation centers to deliver technical expertise and drive hybrid cloud and AI solutions. Responsibilities include managing HR technology, collaborating with clients, and fostering long-term career growth through continuous learning and innovation.
Maximo Technical Support Intern
Company: IBM
Location: ST LEONARDS, AU
Posted Dec 09, 2025
IBM's Technical Support Intern role involves customer-facing leadership, managing workloads, clear communication, and client satisfaction, with a focus on growth and innovation in AI-powered solutions.