Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Big Data Engineer with Spark
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The job requires a Data Engineer with Spark expertise to develop software solutions, focusing on scalable code, ETL processes, and security. Required skills include Scala, Java, Docker, Kubernetes, and experience with Airflow and Cassandra. Preferred experience includes Kafka and GitLab.
Digital Field and Partner Marketing Specialist
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This text describes a Digital Field and Partner Marketing Specialist role at IBM, highlighting opportunities to contribute to cloud solutions, collaborate with cross-functional teams, and drive business impact through digital campaigns. It emphasizes career growth, technical expertise, and alignment with IBM's innovative goals.
Recruiter (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a recruiter role involving candidate processing, hiring manager collaboration, Agile practices, and specific qualifications. It outlines responsibilities like scheduling interviews, maintaining client relationships, and sourcing talent while emphasizing attention to detail and location requirements.
Package Consultant-Workday Talent Management
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive technological adoption. It outlines responsibilities involving technical expertise, client solutions, and project delivery, along with required qualifications like Workday HCM certification and experience in talent performance modules.
Application Developer-Microsoft Analytics
Company: IBM
Location: Coimbatore, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Microsoft technologies and collaboration with stakeholders. The position offers opportunities to drive innovation and impact through IBM's technology platforms and partner ecosystem.
Subk-C Middleware Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and career growth. Responsibilities include managing midtier environments, automation, security compliance, and supporting middleware technologies. Requirements involve expertise in application servers, scripting, and maintaining security clearances, with a preference for technical knowledge and communication skills.
Application Consultant-DevOps
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in DevSecOps, and strategic contributions through cloud-native technologies and automation.
Entry Level Technical Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Software Support seeks passionate engineers to join their team, offering opportunities to work with AI tools, global support, and customer satisfaction initiatives. The role involves problem-solving, collaboration, and contributing to client success through technical expertise and knowledge sharing.
Application Developer-Open Source
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions with global client collaboration. It emphasizes technical expertise in Python, Spark, and database design, along with agile methodologies and continuous improvement. The position requires a bachelor's degree and 6+ years of IT experience.
Accounts Receivables Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes IBM's innovative work environment and the responsibilities of an Accounts Receivable Analyst role, emphasizing opportunities for collaboration, problem-solving, and professional growth within a dynamic technical team.
Associate SAP Package Specialist - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
The text promotes IBM Consulting's Associate Program, emphasizing career growth, global client collaboration, technical expertise development, and opportunities to work with innovative companies. It highlights professional development, mentorship, and the role's focus on solving complex challenges through technology and consulting expertise.
Sales / Business Development Manager - IBM Academic Program
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting seeks a Sales Business Development Manager to drive growth of IBM's Academic Program in India. The role requires strategic planning, partner engagement, university relationships, and market analysis. Qualifications include 5-10 years of experience in educational services or EdTech, strong negotiation skills, and understanding of India's higher education landscape.