Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a role at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, career growth, and technical expertise in Workday HCM. It highlights required experience, responsibilities, and the importance of innovation and compliance in delivering HR solutions.
Application Developer-SAP Commerce
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, Agile methodologies, and professional growth opportunities. It outlines responsibilities involving technical expertise, innovation, and strategic problem-solving, along with required skills in SAP Hybris Commerce and Java technologies.
Back-end Developer
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM seeks a motivated Software Engineer with SQL and Python skills to contribute to innovative infrastructure projects in a collaborative environment. The role emphasizes growth, innovation, and cross-functional teamwork to deliver scalable solutions for clients.
Entry Level Back End Developer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Backend Developer role involving client collaboration, innovative problem-solving, and working with advanced technologies like cloud and APIs. The position emphasizes creating scalable systems, mastering development methodologies, and contributing to impactful projects.
Quality Engineer-Middleware
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines a Middleware Testing Practitioner role at IBM Consulting, requiring expertise in testing solutions, automation tools, and technical skills. It details responsibilities, educational qualifications, and preferred experience in software development and testing processes.
Senior Software Development Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves collaborating in agile environments, designing technical solutions, and solving complex problems with expertise in microservices and AI. It emphasizes leadership, innovation, and delivering value through scalable software systems.
Business Analyst-ADM
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise, innovation, and collaboration. Responsibilities include teamwork, training, communication, and acting as a liaison between business and tech teams. Requirements include a bachelor's degree, technical experience in asset management, and preferred master's degree with strong documentation skills.
Openshift Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Cloud Infrastructure Architect with expertise in Red Hat OpenShift, Kubernetes, and hybrid cloud platforms. The role involves designing scalable infrastructure solutions, collaborating with DevOps teams, and ensuring security across cloud environments. Requirements include 5+ years of experience, proficiency in cloud platforms, and knowledge of MAS components. The position offers opportunities to lead transformative initiatives in IBM Consulting Client Innovation Centers.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves financial planning and analysis, collaboration with clients, and leveraging technology for career growth in IBM Consulting. The position emphasizes innovation, process improvement, and strategic decision-making through data-driven insights.
Procurement Sourcing Professional-Korean Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM emphasizes career growth and innovation in procurement roles, highlighting responsibilities like sourcing, cost optimization, and cross-functional collaboration. The role requires expertise in Korean, AI, and data analysis, with a focus on strategic partnerships and process improvements.
Package Consultant - SAP HANA Basis
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This job description outlines an SAP Basis consultant role at IBM, focusing on SAP system management, security strategies, and collaboration with clients to ensure successful implementation and compliance.
Software Engineer - DBaaS Serverless
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate in a diverse team, and contribute to impactful projects. The role requires expertise in cloud infrastructure and Kubernetes while emphasizing growth, innovation, and customer-centric outcomes.