Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Quality Engineer-Automation
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include teamwork, training, and communication skills, with requirements for a bachelor's degree and technical testing expertise.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, professional growth opportunities, and technical expertise in SAP solutions. It highlights a supportive culture, strategic partnerships, and advanced technologies for impactful client outcomes.
Application Developer-Java & Web Technologies
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role offers opportunities to work with global clients on innovative projects, emphasizing career growth and technical expertise in hybrid cloud and AI solutions. The position highlights collaboration with industry visionaries, strategic partner ecosystems, and advanced technology platforms while requiring strong technical skills in Java, Spring, and Hibernate.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities in FP&A roles, emphasizing collaboration, innovation, and growth. It highlights the company's focus on technology, client impact, and professional development while outlining required skills and responsibilities for the position.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. The role emphasizes long-term relationships, strategic partnerships, and career growth opportunities through technology platforms and mentorship. Responsibilities include vendor management, invoice processing, and compliance with SLAs, requiring technical expertise and adaptability.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role requiring SAP BASIS expertise, HANA migrations, cloud platform experience, and collaboration with global teams. It emphasizes technical skills in SAP versions, system setups, and integration with cloud services.
Quantum Engagement Lead - United States
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Quantum promotes collaboration with partners and institutions to advance quantum computing. The role emphasizes partnership success, innovation, and strategic initiatives while requiring strong project management and technical expertise.
Associate Application Consultant-AWS Cloud
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text promotes IBM Consulting's Associate Program, emphasizing professional growth, global client collaboration, and opportunities to work on innovative technologies. It highlights career development, technical skills training, and the impact of solving complex client challenges through a culture of curiosity and continuous learning.
Quote to Cash Professional-Mandarin Bilingual
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role offers an exciting opportunity to join a global team supporting sellers in presales activities, with a focus on innovation and long-term growth. Responsibilities include optimizing proposals, managing client relationships, and ensuring strategic sales tactics align with business objectives.
Senior Data Scientist - Artificial Intelligence
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Senior Data Scientist role at IBM Consulting, emphasizing technical leadership, cross-functional collaboration, and innovation in AI initiatives. The position requires expertise in machine learning, data governance, and cloud technologies, with opportunities for career growth and impactful client work.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights the role of a senior SAP Consultant, required expertise in SAP technologies, and the importance of curiosity and problem-solving in delivering impactful results.
Senior Application Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Senior Application Architect role focused on defining and delivering PLM/Digital Engineering solutions, requiring technical leadership, mentoring, and expertise in Siemens Teamcenter. It emphasizes architectural design, system integration, and innovation in complex projects.