Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Scientist - Generative AI
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on designing and implementing Generative AI solutions, emphasizing collaboration with clients, technical expertise in hybrid cloud and AI, and long-term career growth opportunities. The role requires experience in AI architecture, stakeholder management, and technical stacks like AWS, Azure, and WatsonX, while promoting innovation and impactful client outcomes.
Process Functional Consultant and Solution Architect - SAP Master Data Governance
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior-level SAP Master Data Governance role with opportunities to lead complex projects, collaborate with global clients, and leverage IBM's technology platforms. It emphasizes technical expertise, leadership skills, and career growth in a strategic consulting environment.
Transition Manager
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This role involves leading global transition projects, collaborating with clients on hybrid cloud and AI initiatives, and managing complex transitions with strong communication and technical expertise.
SAP SD Lead | Projeto SAP S/4HANA
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, professional growth opportunities, and technical expertise in SAP implementations. It highlights a supportive work environment with global delivery centers and emphasizes curiosity, innovation, and long-term career development.
Product Owner with technical background (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 09, 2025
This text describes a technical consulting role at IBM with opportunities for career growth, collaboration with global clients, and technical expertise in areas like Java, Angular, and SAFe methodology. It highlights benefits such as training, certification programs, and work on innovative projects involving Swiss social insurance systems.
Workday Payroll Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job involves configuring Workday Payroll, integrating systems, and ensuring compliance. Requirements include a bachelor's degree and 5-7 years of payroll experience.
SAP S/4HANA HCM Senior Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaboration, innovation, and impactful client solutions. It highlights opportunities to work with industry leaders, leverage technology platforms, and drive growth through strategic partnerships and technical expertise.
Spark Cluster Admin
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role in IBM's Technology Expert Labs focusing on Spark cluster administration and data platform development. It emphasizes collaboration, career growth, and technical expertise in technologies like Apache Spark, Iceberg, and OpenShift. The position offers opportunities for impactful work and professional advancement within a supportive culture.
Entry Level Signal and Power Integrity/System Hardware Developer Engineer
Company: IBM
Location: ROCHESTER, US
Posted Dec 09, 2025
IBM is seeking an entry-level Signal and Power Integrity Hardware Development Engineer to contribute to high-speed serial channel analysis, power domain analysis, and chip packaging integration for Mainframe and Quantum systems. The role involves collaboration with IBM Research, lab validation, and Agile practices, requiring engineering expertise and problem-solving skills.
Treasury Settlements Trade Officer
Company: IBM
Location: Dublin, IE
Posted Dec 09, 2025
This job description outlines the role of a Settlements Trade Officer in IBM's Treasury Centre, detailing responsibilities such as financial transaction management, process optimization, bank account reconciliation, and compliance. It specifies required skills, technical expertise, and collaboration with global teams.
SAP EAM Data Governance Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines an SAP consultant role at IBM requiring expertise in Plant Maintenance, leadership skills, and technical knowledge. It emphasizes experience with SAP modules, project management, and data governance.