Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients to implement SAP solutions using IBM's technologies, requiring expertise in SAP integration and cloud platforms. The position emphasizes collaboration, innovation, and delivering value through technical expertise and strategic partnerships.
Application Developer-SAP ABAP HANA
Company: IBM
Location: New Delhi, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. Responsibilities include feature development, stakeholder collaboration, and continuous learning. Requirements involve a bachelor's degree, ABAP on HANA expertise, and experience with SAP technologies.
Brand Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to solve complex challenges and drive digital transformation.
Network Security Consultant - L3
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in network security, and opportunities for long-term growth. It outlines responsibilities involving advanced technologies and requires experience with cloud platforms and security tools.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM Consulting, emphasizing collaboration in innovation centers, technical expertise in data processing, and use of advanced tools like Spark and Hadoop. The position requires teamwork, communication skills, and experience with ETL tools and programming languages.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovative projects, career growth opportunities, and expertise in SAP technologies. It highlights the potential for skill development and impactful work across industries.
AI Research Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM seeks a skilled professional to drive Gen AI use cases, focusing on model optimization and collaboration. The role requires expertise in software development, APIs, and LLMs, with opportunities to innovate and upskill others.
Software Development Manager – Distributed Systems (Cloud Database)
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
Astra Serverless seeks a Software Development Manager to lead the design and development of distributed database systems. The role involves tackling challenges in scalability and reliability while contributing to the future of cloud-native databases.
Java Full Stack developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Java, Spring Boot, and other technologies. It offers opportunities to innovate and solve complex problems through strategic collaboration and technical expertise.
D365 Technical Consultant with PowerPlatform experience
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on Microsoft solutions, emphasizing collaboration, innovation, and growth opportunities. Required skills include expertise in Microsoft technologies and Agile methodologies.
Associate Application Consultant Co-op 2026
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, professional growth, and impactful work in hybrid cloud and AI. It highlights skill development, mentorship, and potential for full-time roles, while outlining required and preferred qualifications for the position.
BPOプロジェクトチームリーダー（経理財務）
Company: IBM
Location: Naha, JP
Posted Dec 09, 2025
This job description outlines financial and administrative support roles with opportunities for teamwork, management growth, and cross-cultural experience. The position involves systematic tasks like accounting processing, Excel-based reporting, and workflow system management, with structured schedules and collaborative environments.