Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Consultant-DevOps
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients to enhance hybrid cloud and AI solutions using DevSecOps tools, requiring expertise in cloud platforms, automation, and collaboration.
Application Developer-Cloud Fullstack
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, stakeholder engagement, and technical expertise in areas like Java, Springboot, and Kubernetes. The role involves comprehensive feature development, problem-solving, and continuous learning within IBM's ecosystem.
Power Systems Development -Firmware, Hypervisor, Operating Systems, AI Enablement
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks Software Engineers and Computer Scientists to develop innovative applications and AI solutions for enterprise systems. The role emphasizes collaboration, technological advancement, and impactful problem-solving in a trusted computing environment.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Shenzhen, CN
Posted Dec 09, 2025
This job description outlines a role as an SAP FICO Consultant at IBM Consulting, requiring expertise in SAP modules, brownfield implementations, and collaboration with cross-functional teams. It emphasizes technical skills, project management, and continuous learning in SAP technologies.
Technical Writer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves creating and managing technical content for IBM's digital products, requiring skills in writing, design, and markup languages to deliver user-friendly solutions. The position emphasizes innovation, global opportunities, and collaboration in developing AI-powered cloud-native software.
Curador Senior
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic problem-solving. Responsibilities include content curation, chatbot development, and data analysis, requiring skills in IBM Watsonx, Python, and NLP. The role demands a hybrid technical-strategic profile with UX focus.
Senior iOS Mobile Application Developer - 6 months FTC
Company: IBM
Location: London, GB
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive work environment for developers. The role involves innovative healthcare solutions with benefits like flexible work and recognition programs.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This role involves accounting responsibilities, collaboration with clients, and career growth opportunities at IBM Consulting, requiring expertise in R2R processes and ERP systems.
Procurement Sourcing Professional-Japanese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM emphasizes career growth and innovation, highlighting procurement roles with responsibilities in sourcing, negotiation, and process improvement. The job requires Japanese language skills and AI expertise, offering opportunities for impact and collaboration.
Quantum Processor Scientist
Company: IBM
Location: Yorktown Heights, US
Posted Dec 09, 2025
IBM Research seeks scientists to advance AI, quantum computing, and blockchain. Roles involve designing quantum processors and require advanced degrees in physics with expertise in superconducting devices and quantum error correction.
Data Engineer-Data Warehouse
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include data analysis, collaboration with teams, and developing predictive models. Required skills include database design and SQL optimization.
Java Developer - Defence
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers career growth, training, and innovative projects in a supportive environment, emphasizing continuous learning and professional development.