Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Process Delivery Specialist
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It highlights responsibilities like master data management, adherence to regulations, and required skills such as accounting software proficiency and attention to detail.
Subk-C Backup Administrator
Company: IBM
Location: Hampton, US
Posted Dec 09, 2025
This job description outlines a Veritas NetBackup Administrator role requiring expertise in backup environments, ITIL practices, and DoD clearance. Responsibilities include managing complex systems, troubleshooting, and maintaining compliance, with emphasis on high availability and disaster recovery.
Hardware Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM's Hardware Test Tools team is seeking experienced C developers with hardware expertise to design and maintain testing tools for Power systems. The role involves collaborating with test teams, solving complex problems, and contributing to innovative solutions in a technically demanding environment.
BUSINESS TRANSFORMATION CONSULTANT-FINANCE-GROUP MANAGER
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders, while outlining technical expertise and experience requirements.
SAP Basis Consultant - SAP Solution Manager Exp
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This text describes a job role for an SAP Solution Manager Consultant, outlining responsibilities such as managing SAP systems, ensuring alignment with business requirements, and requiring expertise in SAP Basis, security planning, and system maintenance. It also lists technical skills and project support expectations.
Entry Level Product Manager: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text outlines the role of a Product Manager in AI and data-centric offerings, emphasizing collaboration across teams, ethical AI practices, and data-driven strategies to deliver innovative solutions. It highlights required skills in agile methodologies, product analytics, and cross-functional stakeholder alignment.
Technical Support Professional - SAN support
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes the role of an IBM Remote Technical Support engineer, outlining responsibilities such as problem resolution, customer communication, and adherence to SLAs. It emphasizes structured processes, technical expertise, and customer satisfaction while detailing required skills and work schedules.
Intern 2026: IBM Quantum Sales and Operations
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an internship opportunity at IBM Research focused on Quantum Computing, highlighting responsibilities like client engagement, sales support, and technical communication. It emphasizes IBM's innovation-driven culture, required skills in communication and technology, and the transformative potential of quantum computing. The role combines technical expertise with business acumen, offering growth in a cutting-edge field.
Cloud Platform Software Engineer - OpenSearch
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This text promotes IBM's software career opportunities, highlighting innovation in AI-powered cloud-native solutions, collaborative environments, and professional growth. It outlines roles involving cloud infrastructure, open-source projects, and technical expertise in Kubernetes and distributed systems.
Consultant SAP HANA FIN FSCM. Cash Liquidity Management- BCM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in SAP CLM and BCM components, and requirements for configuring payment workflows and integrating with banking systems. It highlights opportunities for impactful work with innovative companies and strategic technology platforms.
Procurement Profession and Tactical Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a Tactical Buyer role at IBM, outlining responsibilities such as procurement operations, vendor management, and communication skills. It emphasizes experience in procurement, client interactions, and compliance with contractual requirements.
Consultant FinOps Cloud & Transformation Digitale Junior - H/F - IBM Client Innovation Center
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 09, 2025
This text promotes an IBM Consulting role emphasizing collaboration with global clients, innovation in cloud and digital transformation, and career development opportunities through technical expertise and strategic projects.