Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Cloud Platform Software Engineer - OpenRAG / Opensearch
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job posting highlights IBM's innovative AI-powered cloud-native solutions and opportunities for career growth. The role involves developing scalable systems for Open Search, working in a collaborative environment, and contributing to cutting-edge technology projects.
Application Developer - Cloud FullStack (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, professional growth opportunities, and competitive benefits like flexible working hours and a modern work environment.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a software engineer role at IBM focused on developing a multicloud platform with sovereign AI capabilities. The position emphasizes innovation, collaboration, and expertise in cloud computing, software development, and security frameworks. Requirements include experience with cloud services, programming languages, and system design.
Staff Advanced Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on innovative solutions, cross-functional collaboration, and professional growth opportunities. The role involves developing advanced services, ensuring compliance, and contributing to cloud-native solutions that enhance customer outcomes through technical expertise and continuous improvement.
System Services Representatives - San Antonio, TX
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job description outlines the role of a System Services Representative at IBM, emphasizing technical support, client satisfaction, and professional growth opportunities. The position requires travel, physical activity, and technical expertise while offering worldclass support and service delivery excellence.
International Tax Analyst
Company: IBM
Location: Armonk, US
Posted Dec 09, 2025
IBM's job description emphasizes innovation, career growth, and collaboration in a transformative technological landscape. The role involves international tax compliance, automation projects, and working with global teams, requiring expertise in tax laws and strong analytical skills.
Expert Labs Proposal Specialist
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM offers career growth opportunities as a Proposal Specialist, focusing on bid management, proposal development, and cross-functional collaboration. The role requires expertise in proposal processes, technical documentation, and client alignment, with a focus on innovation and impactful solutions.
Package Specialist-Oracle eBS SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in Oracle CPQ implementation, requiring skills in configuration, integration, and business requirements development. It specifies educational qualifications and technical proficiencies needed for the position.
Package Specialist-Oracle eBS SCM
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
The text describes a job role at IBM Consulting involving technical expertise in Oracle CPQ implementation, requiring specific educational qualifications and experience with technical tools. It outlines responsibilities and preferred qualifications for the position.
SaaS DevOps Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job description outlines a DevOps Engineer role involving pipeline implementation, collaboration with teams, and technical expertise in CI/CD, scripting, and cloud technologies. It highlights required qualifications and preferred experience in automation, monitoring tools, and cloud platforms.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with global clients on digital transformation projects, offering career growth and innovative solutions in a supportive environment.
Intern 2026: CMOS Circuit Design Intern – Quantum Computing Applications
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research seeks a CMOS circuit design intern to contribute to quantum computing systems, requiring expertise in analog/mixed-signal design and tools like Cadence, with a focus on innovation and problem-solving.