Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP Defense & Security lead Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks an SAP Defense & Security Lead Consultant with expertise in implementing SAP solutions for defense and security clients. The role involves requirement analysis, solution design, project management, testing, bug resolution, training, and stakeholder management. Requirements include a NATO passport, security clearance, SAP IS DampS experience, ABAP skills, and cybersecurity knowledge.
Package Consultant-SAP Application Extensions
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a developer role at IBM Consulting, requiring expertise in ABAP, HANA, and SAP technologies. Responsibilities include designing systems, integrating software, and delivering technical solutions to clients. Educational requirements include a bachelor's degree with preferred master's, and significant experience in specific technical areas.
Sr Managing Consultant - Cybersecurity Services
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on cybersecurity, cloud security, and client collaboration. It emphasizes technical expertise, career growth, and working with global clients to enhance cyber resilience through innovative solutions and compliance frameworks.
Data Engineer-Data Warehouse
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM, involving data analysis, innovation, and collaboration in technical projects. Responsibilities include working with diverse teams, using advanced tools, and contributing to data-driven solutions in a dynamic Agile environment.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives, technical expertise in SAP HANA and ABAP development, and opportunities for continuous learning. It outlines responsibilities, required education, and technical skills needed for the position.
Workday HCM Functional Consultant (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting offering career growth, technical expertise, and collaboration with innovative companies. It emphasizes opportunities for professional development, cross-functional teamwork, and working with cutting-edge technologies. The position requires Workday functional expertise and offers benefits like training, certifications, and global project involvement.
Associate Business Transformation Consultant Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting's internship offers professional growth, collaboration with clients, and skill development through diverse projects and mentorship.
Sales Solution Leader Oracle Cloud Infrastructure (OCI), KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The text describes a senior technical role focusing on Oracle Cloud Infrastructure solutions, emphasizing collaboration with clients, innovation, and leadership in solving complex challenges. It highlights required expertise, responsibilities, and opportunities for impactful work in emerging technologies.
Application Developer - IT Service Management
Company: IBM
Location: Calgary, CA
Posted Dec 09, 2025
This role involves collaborating with clients on IBM technology solutions, emphasizing technical expertise and agile methodologies. It requires ServiceNow experience and leadership skills, offering opportunities to innovate and solve business challenges through strategic partnerships.
Brand Technical Specialist (Sales Engineer) - Infrastructure Automation - HashiCorp
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The role involves providing industry-leading solutions to address cloud security and compliance challenges, fostering professional growth through collaborative environments and technical expertise. It emphasizes career advancement, client trust-building, and strategic problem-solving with IBM's technologies.
Senior Java Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative projects, collaborate with global clients, and contribute to hybrid cloud and AI advancements. It emphasizes career growth, technical expertise, and a supportive work environment with agile methodologies and cross-functional teamwork.
Associate Business Transformation Consultant- Enterprise Strategy
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
The IBM Consulting Associates Program offers growth opportunities, collaboration with global clients, and professional development. It emphasizes innovation, technical skills, and impactful solutions for clients.