Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Managing Consultant - Enterprise Strategy
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in AI and hybrid cloud solutions, and professional growth through strategic projects and industry expertise.
Consultant Stagiaire Business Transformation - IBM France H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 09, 2025
IBM Consulting offers an internship with opportunities for professional growth, international projects, and specialized training in digital transformation. The role involves collaboration with experts and exposure to innovative technologies, with requirements including a Master's degree and strong language skills.
Oracle Cloud Projects & Grants (PPM) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focused on Oracle ERP Cloud project management, requiring expertise in hybrid cloud and AI solutions. It outlines responsibilities like configuring systems, conducting gap analysis, and leading client workshops, while emphasizing collaboration with global clients and adherence to project timelines.
Quality Engineer
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
IBM seeks QA Engineers to enhance Data & AI products through software development and testing. The role involves creating automated tests, collaborating with teams, and ensuring high-quality solutions for global clients.
Associate Package Consultants Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting internships as opportunities for professional growth, innovation, and impactful career development through collaborative projects and mentorship programs.
System Services Representative - Nashville
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role in Nashville TN, requiring onsite installation/maintenance of IBM systems, technical education, and field-based travel. It outlines responsibilities, education requirements, and problem-solving skills needed for the position.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
Turbonomic's automation platform helps IT organizations improve efficiency by ensuring optimal resource allocation and policy compliance. The company seeks product managers with expertise in cloud and DevOps to drive innovation and meet stakeholder needs through strategic execution and data-driven decisions.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving innovation, technical expertise, and career growth opportunities. Responsibilities include system design, team leadership, and collaboration on enterprise systems. Requirements include a bachelor's degree, testing experience, and preferred skills in performance testing tools.
Consultor SAP: One Exposure from Operations
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, collaboration with global clients, and technical expertise in SAP systems. It outlines responsibilities involving data management, configuration, and integration across financial modules, emphasizing strategic partnerships and technology platforms.
Package Specialist-Oracle Data Integration
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a consultant role at IBM Consulting, emphasizing collaboration with clients to develop innovative solutions, technical expertise in specific tools, and opportunities for professional growth through training and mentorship.
Customer Success Manager - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Customer Success Manager role at IBM focused on helping clients maximize value from IBM products, collaborating with transformative enterprises, and driving technological adoption through technical expertise and consultative skills. The position emphasizes career growth, impactful work, and a supportive team environment.
General Accounting - Subject Matter Expert
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a job role at IBM's Consulting Client Innovation Centers, outlining responsibilities for a Processing Lead position. It details daily tasks related to financial processes, system maintenance, and team leadership, along with required qualifications such as a bachelor's degree in accounting or finance and experience in accounting principles. The role emphasizes accuracy, compliance, and continuous improvement in a dynamic work environment.