Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Managing Consultant - Cyber Strategy & Risk
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The text describes the role of an IBM security consultant, emphasizing customized solutions, strategic advisory services, and expertise in security domains. It outlines responsibilities such as assessing client security capabilities, providing guidance, and ensuring compliance with regulations. Required skills include technical knowledge, communication abilities, and experience in cyber strategy and risk management.
Application Developer-SAP ABAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The role involves working with clients on hybrid cloud and AI projects, requiring software development, collaboration, and expertise in SAP HANA and ABAP. It emphasizes innovation, technical skills, and long-term client relationships through IBM's global ecosystem.
Team Leader SAP Treasury
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a role in IBM Consulting focused on SAP Treasury and Risk Management solutions, emphasizing collaboration with clients, digital transformation, and technical expertise. It outlines responsibilities, required skills, and career opportunities within IBM's ecosystem.
Project Manager-SAP ADM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, SAP knowledge, and global team leadership. The position involves delivering technical solutions, managing client projects, and traveling within India. Qualifications include a bachelor's degree, PMP certification, and experience with SAP projects.
Ingénieur procédé
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
The text describes IBM's Bromont facility as a high-tech manufacturing company offering competitive benefits, a safe work environment, and opportunities for employee growth. It outlines job responsibilities involving advanced technology and emphasizes the importance of Canadian citizenship for the position.
HashiCorp Senior Support Engineer (Secure)
Company: IBM
Location: MELBOURNE, AU
Posted Dec 09, 2025
This job description outlines a Senior Support Engineer role at HashiCorp, emphasizing troubleshooting, customer satisfaction, and collaboration. The position requires experience in DevOps, cloud platforms, and scripting, with remote work and occasional in-office collaboration.
Test-Developer - Public Sector (m/w/d) mit hervorragenden Deutschkenntnissen
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting focusing on test automation with Playwright and Cucumber, requiring expertise in TypeScript and test-driven development. It emphasizes collaboration with clients, technical innovation, and teamwork in agile projects.
Senior SAP MM consultant
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI initiatives, and delivering technical expertise through SAP MM configurations. It outlines responsibilities like system integration, testing, training, and process optimization, along with required skills and education.
Java Integration developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, collaborating in innovation centers, and utilizing technologies like SpringBoot and Kafka to drive innovation and technical expertise.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: Coimbatore, IN
Posted Dec 09, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and working within strategic partner ecosystems. It outlines required skills in full-stack development, Azure platforms, and Agile methodologies, highlighting the role's focus on innovation and impactful client solutions.
Project Manager-SAP HANA
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, technical skills, and experience with SAP implementations. The position involves managing complex projects, developing relationships with stakeholders, and traveling extensively within India.
Développeur C# .Net Expérimenté - IBM Client Innovation Center - H/F - Strasbourg
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting involving technical expertise, innovation, and collaboration with global clients. Responsibilities include software development, cloud hybrid solutions, and working with strategic partners. Required skills emphasize technical proficiency and Agile methodologies.