Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer - AWS Cloud Full Stack
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights technical expertise requirements and the impact of strategic problem-solving in a supportive ecosystem.
Senior Java Developer
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in cloud and AI, and professional growth through agile teams and innovative projects. It outlines required skills in Java, cloud platforms, and DevOps, while highlighting the impact of contributing to client success and technological advancement.
Technical Product Manager
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job description outlines a Technical Product Manager role requiring 3+ years of product management experience or engineering/sales engineering background. The position involves bridging technical capabilities and market demands through collaboration with engineering, sales, and customer teams. Key responsibilities include product strategy development, market trend analysis, and cross-functional alignment. Preferred qualifications include a bachelor's degree, cloud platforms experience, and technical sales cycle knowledge.
Technical Consultant-IoT & Edge Computing
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role as an OSI PI Consultant in IBM's delivery centers, focusing on developing OSI PI Historian solutions for the mining industry. The position requires technical expertise in OSIsoft PI products, SQL databases, and interface technologies, along with experience in system integration and testing. Preferred qualifications include SQL server skills and strong communication abilities.
Maximo Specialist
Company: IBM
Location: BALLARAT, AU
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring expertise in Maximo and client collaboration. The role emphasizes leadership, project delivery, and travel, with a strong emphasis on client impact and technological innovation.
Application Developer-Process Management (BPM)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Data Engineer role at IBM Consulting, highlighting opportunities to work with global clients, leverage data for innovation, and contribute to hybrid cloud and AI advancements. It outlines responsibilities involving data management, BPM tools, and integration with enterprise systems, along with educational and technical requirements for the position.
Federal Associate Data Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This job posting highlights opportunities as an IBM Associate Data Scientist, emphasizing professional growth, collaboration with global clients, and impactful problem-solving using advanced technologies. It outlines technical requirements and career development prospects within IBM Consulting's Federal division.
Internship Program - 2026 Colombia 1H
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's internship program emphasizes collaboration, innovation, and career growth, offering opportunities to work on real projects and connect with a global community of interns and professionals.
Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
IBM Consulting offers opportunities to work with global clients on innovative cloud and tech projects, emphasizing collaboration, career growth, and technical expertise.
Associate Cyber Security Consultant - Toronto
Company: IBM
Location: Toronto, CA
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in cybersecurity, and professional growth through mentorship and technical development. It highlights the role's focus on solving complex challenges and leveraging technology for impactful outcomes.
Java Software Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, a supportive culture, and comprehensive benefits including training, flexible working, and industry certifications. The role emphasizes collaboration, technical expertise, and innovation in a dynamic environment.
PCIe IO Development Engineer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job posting seeks a PCIe IO Engineer with expertise in PCIe protocols, Ethernet/FibreChannel adapters, and system debugging. Requirements include a bachelor's degree, strong technical skills in firmware/hardware troubleshooting, and experience with test equipment. Preferred qualifications involve advanced knowledge of Linux, scripting, and high-speed interfaces.