Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Associate Security Engineer
Company: IBM
Location: Antwerpen, BE
Posted Dec 09, 2025
This role offers opportunities to work with global clients, leverage advanced technologies, and grow in a collaborative environment with career development prospects.
Promontory Snr Principal
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
This text describes a Senior Principal role at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. It outlines responsibilities such as leading projects, managing teams, and providing expert advice. The position requires strong leadership skills and experience in governance, risk management, and regulatory consulting.
Accounts Payable Analyst-Chinese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM's job description emphasizes career growth, innovation, and impactful work while outlining responsibilities and requirements for roles involving invoice processing, tax validation, and team collaboration.
Project Manager for Financial Services
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. It emphasizes collaboration with clients, project management in financial industries, and professional growth opportunities through strategic partnerships and technology platforms.
Technology Sales Leader- Horizon Government
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
The text describes a Technology Sales Leader role at IBM, emphasizing opportunities to drive technology strategy, manage client relationships, and execute sales to grow revenue. It highlights required skills like sales execution, industry knowledge, and client engagement, while promoting IBM's capabilities and innovation.
SAP Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and impactful work with global clients. It highlights growth potential, technological advancement, and a supportive culture for professional development.
OT Consultant
Company: IBM
Location: Mexico City, MX
Posted Dec 09, 2025
This role involves working with IBM's consulting teams to deliver technical expertise and innovation for clients globally. It emphasizes collaboration, career growth, and impactful work in cybersecurity and hybrid cloud solutions.
AWSソリューションアーキテクト ※スカイアーチ出向
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description outlines a role as an AWS Solutions Architect at IBM, focusing on designing cloud architectures, collaborating with teams, and leveraging AWS technologies for customer solutions. It emphasizes career growth, technical expertise, and opportunities to work on innovative projects.
Technical Support Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Technical Support Engineer role at IBM focused on solving complex technical issues, supporting enterprise customers, and contributing to innovative cloud-native solutions. It emphasizes career growth, collaborative teamwork, and expertise in technologies like Kubernetes, Apache Cassandra, and cloud monitoring tools.
Business Transformation Consultant - Agile SME, Coach, & Trainer
Company: IBM
Location: Phoenix, US
Posted Dec 09, 2025
This job requires Agile coaching expertise, collaboration with clients, and specific educational and technical qualifications. The role emphasizes training delivery, team support, and organizational alignment while prioritizing continuous improvement and professional certifications.
Software Engineer - OpenSearch
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
IBM is seeking software engineers to develop AI-powered cloud-native solutions, emphasizing innovation, collaboration, and expertise in open-source technologies. The role involves contributing to OpenSearch projects and requires experience with distributed systems, Java, and cloud platforms.
Ingénieur Cloud/DevOps H/F - IBM Client Innovation Center
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with global clients on cloud and AI solutions, leveraging IBM's technologies for innovation and career growth opportunities.