Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Java & Web Technologies
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic solutions.
Senior Human-in-the-Loop Analyst
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
IBM's collaboration with VBA focuses on automation and data-driven improvements, employing Agile methods to address challenges. The role involves testing and transcription tasks with specific qualifications.
Business Analyst (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes IBM's commitment to innovation and customer value through advanced technologies. It outlines the role of a Business Analyst requiring data-driven insights, stakeholder collaboration, and technical expertise in reporting processes. The position emphasizes strategic decision-making, documentation, and cross-functional teamwork.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on technical expertise in DevOps, Python, Kubernetes, and cloud technologies. It lists required education, experience, and preferred skills for the position.
SAP Functional Consultant - Transportation Management (TM)
Company: IBM
Location: Bedford, CA
Posted Dec 09, 2025
This text describes a SAP TM Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI solutions, career growth opportunities, and technical expertise in SAP systems. It highlights problem-solving, continuous improvement, and working with global clients.
Technicien en génie mécanique, métallurgique, chimique ou des matériaux
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's infrastructure division offers innovative roles with competitive benefits and a collaborative environment, emphasizing growth and technical expertise while highlighting requirements for Canadian citizenship and security clearances.
Application Developer - DevOps
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers a dynamic role with opportunities for career growth, professional development, and a supportive work environment, emphasizing innovation and collaboration across industries.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a role at IBM's Order to Cash Collections team, emphasizing responsibilities like managing customer transactions, credit management, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while promoting the role as an opportunity to innovate and solve complex challenges in a dynamic environment.
Application Architect - IBM Technology
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a senior data architecture role at IBM Consulting, emphasizing collaboration with global clients, expertise in cloud and AI technologies, and leadership in designing scalable data platforms. It highlights technical requirements and career growth opportunities within IBM's ecosystem.
Oracle Cloud ERP Financials Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic leadership in Oracle Cloud ERP Financials, and expertise in delivering impactful technological implementations.
Workday Test Lead
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This text describes a Workday Testing Package Specialist role requiring leadership in testing strategies, team management, and global HR transformation. It outlines responsibilities like designing testing frameworks, managing environments, and providing executive reporting, alongside technical expertise and communication skills.
Senior Software Engineer - HashiCorp Consul
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Software Engineer role at IBM focusing on cloud-native solutions, distributed systems, and technical leadership. The position emphasizes innovation, collaboration, and impactful contributions to industry-leading AI-powered infrastructure.