Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
[2026 Internship] Business Transformation Consultant
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
The text describes an IBM Consulting internship offering opportunities to work with cutting-edge technologies, collaborate with global teams, develop skills, and contribute to client transformations. It emphasizes career growth, mentorship, and hands-on project experience while highlighting required qualifications and preferred expertise.
Quantum EDA Junior Developer
Company: IBM
Location: Yorktown Heights, US
Posted Dec 09, 2025
IBM Quantum is hiring for a quantum hardware design team role involving tool development, collaboration with diverse teams, and required skills in Python, Linux, and software engineering. The position emphasizes creating user-friendly tools for quantum computing hardware and working within an EDA ecosystem.
Cloud Architect
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
This job description outlines a Cloud Architect role focused on designing and delivering a hybrid cloud SAP solution using VMware and public cloud platforms. The position requires expertise in cloud infrastructure, VMware technologies, and hybrid cloud integration, along with strong security and compliance knowledge. Key responsibilities include collaboration with cross-functional teams, automation through infrastructure as code, and ensuring alignment with enterprise architecture frameworks. The role demands a federal security clearance and specific technical experience in areas like networking, security standards, and cloud service providers.
Source to Pay Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting requiring expertise in Oracle ERP systems, supplier lifecycle management, and cloud procurement. The position emphasizes collaboration with global clients, strategic partnerships, and process improvements within a professional services environment.
OpenShift System Engineer (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a System Engineer role at IBM, emphasizing technical expertise, innovation, and collaboration with clients. It lists required skills like IT architecture, cloud technologies, and automation tools, along with preferred qualifications such as advanced German and English proficiency.
Data Engineer-Data Integration
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include data engineering, collaboration with teams, and managing data systems. Required skills include data warehousing, ETL tools, and cloud technologies.
Technical Delivery Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, a supportive work environment, and diverse benefits including training programs, flexible working arrangements, and industry certifications. The role emphasizes innovation, leadership in cloud transformation, and collaboration with senior stakeholders.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
IBM Consulting offers a career focused on client collaboration and innovation in hybrid cloud and AI. The role involves technical problem-solving, with emphasis on growth and strategic partnerships.
Site Reliability Engineer - Internship 2026
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
IBM's SRE role offers growth in innovative AI cloud solutions, requiring skills in DevOps, scripting, and collaboration with global teams. The position emphasizes problem-solving, technical expertise, and career development through IBM's learning platform.
Associate Product Manager
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a Product Manager role at IBM Infrastructure Storage Division, emphasizing collaboration with cross-functional teams, innovation in product design, and expertise in networking technologies. It highlights opportunities for growth, problem-solving, and impactful work in a dynamic environment.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers requiring technical expertise, configuration management, and experience with SAP CPI. It specifies educational qualifications, communication skills, and project experience in end-to-end implementations.
Sourcing Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a sourcing support professional role with responsibilities across procurement operations, category management, contract administration, and stakeholder coordination. It requires 4-6 years of experience in procurement and proficiency in ERP systems and Microsoft Office Suite.