Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Engineering Manager, HashiCorp Production Safety
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text describes a leadership role in IBM's Production Safety team, focusing on driving strategic vision, ensuring safe platform features, and fostering team growth. It highlights opportunities for collaboration, innovation, and impactful contributions to cloud solutions.
Storage Product Manager (Forecasting & Pricing) - Early career
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description outlines a Product Manager role focused on storage business forecasting, pricing strategies, and cross-functional collaboration. It highlights required analytical skills, financial modeling expertise, and collaboration with supply chain and finance teams. The position offers high-impact opportunities in a data-driven environment with growth potential.
SAP Consultant
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and professional growth. It outlines required SAP expertise, analytical skills, and client-facing experience, while emphasizing a culture of evolution and empathy.
Digital Security Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The text describes a job role for a Digital Security Managing Consultant focusing on cloud security, IAM, and hybrid/multi-cloud environments. It outlines responsibilities such as assessing security designs, advising clients on transformation roadmaps, and delivering security solutions. Required qualifications include cloud certifications, compliance standards expertise, and extensive experience in security architecture and consulting.
Associate Application Developer - Entry Level (Monroe, LA)
Company: IBM
Location: MONROE, US
Posted Dec 09, 2025
The text promotes IBM Consulting's Associate Developer role, emphasizing career growth opportunities, global collaboration with innovative companies, and technical expertise development through mentorship and cutting-edge technology. It highlights professional development, problem-solving impact, and working with advanced tools like AI and cloud platforms.
SAP Package consultant S/4 HANA SCM MM
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This role involves working with clients to implement SAP MM solutions, configure systems, ensure integration, and provide training, focusing on innovation and technical expertise.
Data Engineer-Data Integration
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a Big Data Engineer role at IBM Consulting, focusing on data engineering tasks, ETL processes, and Ab Initio expertise. It details responsibilities, required education, and technical skills needed for the position, emphasizing collaboration and data integration solutions.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The role involves financial planning, collaboration with clients, and leveraging technology for career growth in IBM Consulting. It emphasizes process improvement, automation, and strategic decision-making through data-driven insights.
Software Developer - Python Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job posting highlights opportunities to work on cutting-edge AI-powered cloud-native software solutions at IBM. The role involves developing high-quality Python services for MCP protocol implementation, multitenancy features, and A2A agent integration. It emphasizes collaboration with distributed teams, strict code quality standards, and expertise in technologies like FastAPI, SQLAlchemy, and Redis.
Senior Support Engineer - HashiCorp
Company: IBM
Location: MELBOURNE, AU
Posted Dec 09, 2025
This job description highlights a Senior Support Engineer role at IBM focusing on customer satisfaction, technical expertise, and global collaboration. The position involves troubleshooting HashiCorp products, working with enterprise clients, and contributing to cloud solutions. Requirements include DevOps experience, bilingual fluency, and problem-solving skills.
Sr. Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior engineering role at IBM focused on developing cloud-native infrastructure solutions. It highlights collaboration with cross-functional teams, contributions to HashiCorp products, and responsibilities involving system design, quality assurance, and mentorship. The role emphasizes innovation, scalability, and security in cloud environments.
Senior Change Manager for Saudi
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The job seeks a senior change manager with 15+ years in ERP implementations, leading complex projects and driving business growth through strategic leadership and team development.