Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a role at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, career growth, and technical expertise in Workday HCM. It highlights required experience, responsibilities, and the importance of innovation and compliance in delivering HR solutions.
Data Analyst - Skills Taxonomy & Workforce Architecture
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM seeks a highly experienced analyst to solve organizational problems through data analysis and process improvement. The role involves collaborating with management, developing actionable strategies, and ensuring compliance with regulations. It offers opportunities to impact operational efficiency and drive growth through analytical insights.
Project Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI projects, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires project management expertise and involves leading projects across various scales while fostering trust with clients and teams.
Application Developer-SAP Commerce
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, Agile methodologies, and professional growth opportunities. It outlines responsibilities involving technical expertise, innovation, and strategic problem-solving, along with required skills in SAP Hybris Commerce and Java technologies.
Entry Level Back End Developer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Backend Developer role involving client collaboration, innovative problem-solving, and working with advanced technologies like cloud and APIs. The position emphasizes creating scalable systems, mastering development methodologies, and contributing to impactful projects.
Quality Engineer-Middleware
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines a Middleware Testing Practitioner role at IBM Consulting, requiring expertise in testing solutions, automation tools, and technical skills. It details responsibilities, educational qualifications, and preferred experience in software development and testing processes.
Openshift Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Cloud Infrastructure Architect with expertise in Red Hat OpenShift, Kubernetes, and hybrid cloud platforms. The role involves designing scalable infrastructure solutions, collaborating with DevOps teams, and ensuring security across cloud environments. Requirements include 5+ years of experience, proficiency in cloud platforms, and knowledge of MAS components. The position offers opportunities to lead transformative initiatives in IBM Consulting Client Innovation Centers.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves financial planning and analysis, collaboration with clients, and leveraging technology for career growth in IBM Consulting. The position emphasizes innovation, process improvement, and strategic decision-making through data-driven insights.
Sr. Security Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves securing HashiCorp's software supply chain, collaborating with security teams, and offers growth opportunities in a dynamic environment.
Java FullStack Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
IBM Consulting offers innovative career opportunities with global client collaboration, focusing on hybrid cloud and AI advancements, technical expertise, and professional growth through a supportive ecosystem.
Technology Sales Leader- Horizon Government
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
The text outlines the role of a Technology Sales Leader at IBM, focusing on driving client strategies, fostering growth through partnerships, and leveraging expertise to achieve business objectives. It emphasizes collaboration, innovation, and long-term value creation for clients.
P-TECH Summer Intern 2025 - Level 1 (ON/NS) - Nova Scotia Community College - (NSCC)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's internship offers a chance to collaborate on innovative projects, develop skills, and engage with IBM culture from June 25 to August 1, 2025.