Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
AI Algorithms and Applications Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research offers a summer internship focused on AI model development, collaborating with NASA and ESA. The role requires a bachelor's degree, strong math skills, and Python proficiency, with opportunities to advance AI methods for scientific applications.
Associate Visual Designer/ Business Specialist
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
IBM's consulting role emphasizes innovation and collaboration, seeking a Visual Designer with expertise in design tools and user experience to create impactful solutions. The position highlights opportunities to work on challenging projects, maintain brand consistency, and deliver high-quality design assets while aligning with client needs.
WXA4Z - Devops Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text promotes IBM's infrastructure solutions and highlights a DevOps Engineer role with opportunities for innovation and collaboration. It emphasizes technical expertise in cloud-native practices, AI frameworks, and infrastructure management while showcasing IBM's growth-oriented culture and commitment to client needs.
(IJDS DXセンター)Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Japanesespeaking role in IBM Consulting Japan, emphasizing career growth through hybrid cloud and AI projects, collaboration with global clients, and technical expertise in areas like Java, cloudnative development, and DevOps. The position requires Japanese communication skills (JLPT N1) and offers opportunities for leadership in large-scale projects across multiple industries.
Strategy Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a strategy consultant role at IBM's digital strategy team, focusing on business transformation through human-centered design, emerging technologies, and data analytics. The position emphasizes collaboration with senior executives, client relationship management, and developing innovative solutions to drive digital-era change.
Researcher
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM seeks a passionate Research Scientist to advance Foundation Models for Mathematics and Optimization, involving cutting-edge research in AI, dynamical systems, and control optimization with opportunities for collaboration and innovation.
FP&A JR Financial Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a role in a growing semiconductor sector team with opportunities for professional development, collaboration, and impactful financial analysis responsibilities. The position emphasizes growth, skill enhancement, and contributions to strategic financial planning.
[Semiconductors] Research Tokyo Student Intern（TRL)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research offers internships in semiconductor technology with competitive salaries and global collaboration opportunities. The role involves working on cutting-edge projects with teams in Japan and the US, requiring advanced degrees and technical expertise.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in Dynamics CRM and Power Platform tools. It highlights opportunities for impactful work with strategic ecosystems and technology platforms.
Application Developer-SAP ABAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and professional growth opportunities. It outlines responsibilities, required education, and technical skills needed for a Software Developer role within IBM's delivery centers.
Managing Consultant - SAP S/4HANA FI (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP S4HANA, and a supportive work environment for professional growth.
Solution Architect-Cognitive Computing
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving AI development, RAG code scaling, and collaboration on AI solutions. It emphasizes technical expertise, programming skills, and cloud platform experience while highlighting opportunities for innovation and professional growth.