Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
VPC Backend Team Lead (Java)
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to work with cutting-edge technologies. It highlights responsibilities like problem-solving, stakeholder engagement, and technical expertise in Java, AWS, and agile methodologies.
SWIFT Products Technical Specialist with PayPlus & IGTPlus
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description outlines a SWIFT Products Technical Specialist role at IBM, requiring expertise in banking payment domains, SWIFT technologies, and specific tools like Finastra products. The position emphasizes technical skills, project leadership, and experience with systems such as HSM and SQL databases.
Package Consultant-SAP SCM SD
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and the role of a SAP Consultant in delivering high-quality solutions. It highlights a supportive culture, technical expertise, and professional development prospects.
SAP SD Lead | Projeto SAP S/4HANA
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, professional growth opportunities, and technical expertise in SAP implementations. It highlights a supportive work environment with global delivery centers and emphasizes curiosity, innovation, and long-term career development.
Workday Payroll Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job involves configuring Workday Payroll, integrating systems, and ensuring compliance. Requirements include a bachelor's degree and 5-7 years of payroll experience.
Senior Customer Success Engineer
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on customer success engineering, technical expertise, and cloud solutions. The role involves supporting customers with HashiCorp tools, driving adoption, and ensuring efficient cloud implementations. Requirements include technical proficiency, bilingual skills, and experience with DevOps tools.
Application Developer-Cloud FullStack
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in cloud applications, and professional development opportunities through strategic partnerships and technology platforms.
Spark Cluster Admin
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role in IBM's Technology Expert Labs focusing on Spark cluster administration and data platform development. It emphasizes collaboration, career growth, and technical expertise in technologies like Apache Spark, Iceberg, and OpenShift. The position offers opportunities for impactful work and professional advancement within a supportive culture.
Entry Level Signal and Power Integrity/System Hardware Developer Engineer
Company: IBM
Location: ROCHESTER, US
Posted Dec 09, 2025
IBM is seeking an entry-level Signal and Power Integrity Hardware Development Engineer to contribute to high-speed serial channel analysis, power domain analysis, and chip packaging integration for Mainframe and Quantum systems. The role involves collaboration with IBM Research, lab validation, and Agile practices, requiring engineering expertise and problem-solving skills.
SAP S/4HANA Infrastructure Lead (BASIS)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The job description outlines a role in IBM Consulting focusing on SAP S4HANA infrastructure, emphasizing collaboration, innovation, and technical expertise. It highlights career growth opportunities and required qualifications for senior-level positions involving cloud and on-premise SAP implementations.
Treasury Settlements Trade Officer
Company: IBM
Location: Dublin, IE
Posted Dec 09, 2025
This job description outlines the role of a Settlements Trade Officer in IBM's Treasury Centre, detailing responsibilities such as financial transaction management, process optimization, bank account reconciliation, and compliance. It specifies required skills, technical expertise, and collaboration with global teams.