Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Scientist - Generative AI
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on designing and implementing Generative AI solutions, emphasizing collaboration with clients, technical expertise in hybrid cloud and AI, and long-term career growth opportunities. The role requires experience in AI architecture, stakeholder management, and technical stacks like AWS, Azure, and WatsonX, while promoting innovation and impactful client outcomes.
Integration Java Developer
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job posting seeks an API Developer for the CBS Integration team in Bucharest, requiring expertise in Java, API development, and integration technologies. Responsibilities include designing, testing, and documenting APIs, collaborating with PMs and architects, and ensuring secure and high-performing solutions. The role offers opportunities to work with cutting-edge technologies and engage in strategic discussions with stakeholders.
Process Functional Consultant and Solution Architect - SAP Master Data Governance
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior-level SAP Master Data Governance role with opportunities to lead complex projects, collaborate with global clients, and leverage IBM's technology platforms. It emphasizes technical expertise, leadership skills, and career growth in a strategic consulting environment.
Transition Manager
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This role involves leading global transition projects, collaborating with clients on hybrid cloud and AI initiatives, and managing complex transitions with strong communication and technical expertise.
SAP Data Lead
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting with opportunities for longterm client collaboration, career growth, and impactful work on hybrid cloud and AI projects. The role requires expertise in SAP HANA MDG and offers professional development in a supportive environment.
Product Owner with technical background (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 09, 2025
This text describes a technical consulting role at IBM with opportunities for career growth, collaboration with global clients, and technical expertise in areas like Java, Angular, and SAFe methodology. It highlights benefits such as training, certification programs, and work on innovative projects involving Swiss social insurance systems.
SAP S/4HANA HCM Senior Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaboration, innovation, and impactful client solutions. It highlights opportunities to work with industry leaders, leverage technology platforms, and drive growth through strategic partnerships and technical expertise.
Senior Data Scientist-Artificial Intelligence
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on AI and healthcare innovation, emphasizing collaboration with global clients, developing AI models for healthcare applications, and working with cross-functional teams. It outlines required expertise in machine learning, data analysis, and cloud platforms, while offering flexibility to work from anywhere in the US.
Client Service Manager
Company: IBM
Location: Bogota, CO
Posted Dec 09, 2025
The text outlines a technology leadership role requiring strategic planning, AI adoption, team coordination, and vendor management, with emphasis on innovation and operational efficiency.
デザインアンドコンストラクション（D&C)・プログラムマネージャー
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description outlines a role managing DampC projects across regions, ensuring compliance with LEED and WELL standards, overseeing budget management, stakeholder communication, and risk mitigation while requiring 15+ years of experience in facility management and bilingual skills.
SAP EAM Data Governance Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines an SAP consultant role at IBM requiring expertise in Plant Maintenance, leadership skills, and technical knowledge. It emphasizes experience with SAP modules, project management, and data governance.
[IBM Japan:iX] UI/UX Designer・Design Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration, innovation, and global impact. It highlights opportunities for growth, technology expertise, and a culture of evolution. Required skills include Japanese proficiency, design experience, and technical knowledge.