Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Technical Consultant-Cloud Security Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role as an Application Security Consultant at IBM Consulting, involving software development, security expertise, and compliance requirements. The position requires a bachelor's degree and experience in managing SaaS applications, security baselines, and incident response plans.
Software Developer Intern (16 months)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM Developer Skills Network offers a 16-month internship with opportunities to work on large-scale systems, learn cutting-edge technologies, and contribute to global projects. The role emphasizes innovation, technical writing, and software development with a supportive environment and career growth potential.
Associate Quality Engineer- Entry Level (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
IBM Consulting's Associate Program emphasizes professional growth, global client collaboration, and innovative problem-solving. It offers technical expertise and career development opportunities for driven individuals seeking impactful roles in hybrid cloud and AI advancements.
Full Stack Software Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description seeks a Senior Software Engineer with expertise in Zero Trust security, DNS, and cloud-native development. The role involves designing secure systems using Python, Go, and React, with collaboration on innovative projects integrating security protocols and distributed systems. Required skills include experience with Docker, microservices, and security-centric infrastructure, while preferred qualifications involve Zero Trust networking and compliance frameworks.
Senior Java Developer - Public Sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
The text promotes IBM CIC's job opportunities, highlighting benefits like career growth, training programs, work-life balance, and innovative projects. It emphasizes a supportive work environment, professional development, and competitive perks such as certifications, flexible working, and health benefits.
Digital Sales Specialist - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's job posting highlights career growth opportunities in digital sales, emphasizing innovation, collaboration, and professional development. The role involves developing strategies, building client relationships, and leveraging technology to drive business transformation.
SAP SD Lead (TAX)| Curitiba
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for professional growth, and leadership in SAP solutions. It highlights the role's focus on innovation, technical expertise, and long-term career development in a supportive environment.
IBM X-Force - Senior Incident Response Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a Security Consultant role at IBM, emphasizing expertise in incident response, cybersecurity, and technical skills. It outlines responsibilities, required qualifications, and tools used in the position.
LLM/NLP & Generalist AI Agents- MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research is advancing AI agents like CUGA, which excel in complex tasks. They seek interns to innovate and experiment with AI frameworks, requiring expertise in LLMs and NLP.
Application Developer-Process Management (BPM)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and impactful data engineering roles. It emphasizes working with industry visionaries, leveraging robust technology platforms, and contributing to strategic business process improvements through BPM expertise.
Data Migration Technical Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, supportive work environments, and diverse benefits including training programs, flexible working arrangements, and professional development. The role emphasizes innovation, collaboration, and technical expertise in Oracle eBS solutions.
Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and professional growth opportunities. It highlights project management responsibilities across various industries and emphasizes skills development, leadership potential, and technological expertise requirements.