Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
IBM Quantum Algorithms Engineer in Korea
Company: IBM
Location: Seoul, KR
Posted Dec 08, 2025
IBM Quantum is seeking a Quantum Algorithms Engineer to drive innovation and community engagement through education, workshops, and open-source collaboration. The role involves developing quantum education programs, supporting researchers, and advancing workforce development initiatives in Asia Pacific regions.
AI Research Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text describes a job opportunity at IBM's Granite Feedback Team, emphasizing collaboration on Gen AI use cases, technical expertise in software development and machine learning, and the role's impact on advancing AI for science and decision optimization. It highlights required skills, preferred qualifications, and the importance of innovation and communication in the position.
Netezza Admin
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
The text describes a job role at IBM focusing on administering Netezza/PureData systems, requiring technical expertise in database management, scripting, and troubleshooting. It emphasizes collaboration, problem-solving, and opportunities to innovate in a mission-critical environment.
Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern)
Company: IBM
Location: Markham, CA
Posted Dec 08, 2025
This internship offers hands-on experience in B2B sales and partner engagement at IBM, focusing on solution selling, CRM tools, and professional communication. Ideal for tech-savvy students seeking growth in sales and partnerships.
Package Consultant-Oracle EPM Cloud
Company: IBM
Location: Pune, IN
Posted Dec 08, 2025
The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth. It outlines responsibilities like solution development, technical configuration, and Agile methodology, along with required skills in financial modeling and system configuration. The role highlights opportunities to impact businesses through technology and expertise.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Pune, IN
Posted Dec 08, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and responsibilities involving SAP implementation and project leadership. It highlights the role's focus on innovation, client impact, and professional growth through strategic partnerships and technology platforms.
SAP IS-U Billing FI-CA Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM's job posting highlights a dynamic, inclusive culture focused on innovation and professional growth, seeking experienced SAP professionals for impactful roles in Energy & Utilities with opportunities for collaboration and technological advancement.
Tech Lead / Architect Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This job description outlines a Lead Architect Infrastructure Developer role focusing on cloud platforms, automation, and SaaS ecosystems. The position requires expertise in scalable infrastructure solutions, backend development with Python/Go, API design, and DevOps practices. Key responsibilities include collaboration across teams, deployment strategies, and monitoring tools like Prometheus and Grafana.
Senior Solutions Engineer
Company: IBM
Location: AUCKLAND, NZ
Posted Dec 08, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, work with HashiCorp tools, and collaborate on enterprise-grade infrastructure. It emphasizes technical expertise, customer engagement, and cross-functional teamwork in a dynamic environment.
Data Engineer-Data Platforms
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
The role involves developing customized systems for IBM clients, requiring a bachelor's degree and Python/Spark expertise, with opportunities for global impact and career growth.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
This text highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with industry visionaries, professional growth opportunities, and technical expertise in software development. It outlines responsibilities involving problem-solving, stakeholder engagement, and working with cutting-edge technologies.
Senior Designer - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text promotes a career opportunity at IBM Software and HashiCorp, highlighting collaboration on cloud-native solutions, security tools, and infrastructure management. It emphasizes innovation, team expertise, and the impact of the role on enterprise cloud strategies.