Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SuccessFactors Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job posting describes a career opportunity at IBM Consulting, focusing on SAP tools, cloud platform integration, and Microsoft Office skills. The role requires a bachelor's degree, 10 years of payroll experience, and SAP certification. The company emphasizes long-term relationships, collaboration, and innovation with clients worldwide.
(2026 Campus Hire) Associate Data Engineer | Apply by Jan. 2, 2026
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting as an Associate Data Engineer. The role involves working with data to uncover insights, collaborating with diverse teams, and implementing data management systems. It requires skills in programming, ETL tools, and cloud platforms. The position offers a chance to work on predictive modeling and analytical solutions.
Accounts Payable Specialist-Chinese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 05, 2025
The text describes the role and responsibilities of a position at IBM, which involves assisting with invoice scanning, data entry, error resolution, and processing invoice payments. The role requires a bachelor's degree, proficiency in English and Chinese, experience in invoice handling and tax validation, and strong Microsoft Office and analytical skills. The position also involves participating in Agile ceremonies, using team collaboration tools, and maintaining strong working relationships with stakeholders.
Product Manager Intern Poughkeepsie New York 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
Product Managers at IBM play a crucial role in developing AI-powered solutions by collaborating with cross-functional teams, defining product strategy, and ensuring ethical AI practices. They require strong product management skills, understanding of AI/ML concepts, and experience with Agile methodologies.
Application Developer - SAP ABAP HANA
Company: IBM
Location: Giza, EG
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP ABAP development. It outlines the required education, technical expertise, and preferred experience for the role. The position involves designing, developing, testing, and supporting SAP ABAP code, collaborating with functional analysts and business users, and staying up-to-date with the latest technologies.
Senior Manager - Compensation & Benefits
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The Compensation & Benefits CampB Specialist role involves supporting global compensation and benefits operations through data management, analysis, process execution, and stakeholder coordination. The role requires a Bachelor's degree, 6-8 years of experience in compensation and benefits operations, strong understanding of compensation structures and benefits administration, proficiency in Excel and HR tools, and good communication skills to support global teams.
Talent COC, Client Zero Associate
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This text describes a senior HR transformation role at IBM Consulting, focusing on AI-driven HR strategies, client collaboration, and leading transformative projects. It emphasizes strategic thinking, innovation, and mentoring within a tech-forward environment.
Senior SDET
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
This text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and technical expertise in software testing. It highlights a supportive culture, agile work environments, and required skills in automation tools and cloud technologies.
Package Consultant-SAP BTP
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a senior SAP Consultant, you will provide client-facing solutions, work on strategic SAP solution focus, and deliver comprehensive solutions leveraging SAP and latest technologies.
Graduate Software Engineer
Company: IBM
Location: Hursley, GB
Posted Dec 05, 2025
The text is a job description for a Graduate Software Engineer position at IBM's FlashSystem team in Hursley. The role involves developing software for high-performance, resilient, and intelligent storage solutions. The team values diversity, inclusion, and collaboration. The position requires a passion for software engineering, problem-solving skills, and effective communication.
Package Consultant-Oracle SCM Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, deliver technical expertise, and develop innovative solutions. It emphasizes the importance of collaboration, problem-solving, and delivering solutions that meet client requirements.
Security Architect
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This text describes a security architect role at IBM Consulting, outlining responsibilities such as designing cloud-based security architecture, collaborating with cross-functional teams, and maintaining security policies. It lists required qualifications including a bachelor's degree, cloud platform expertise, and certifications like CISSP. The content is factual and focused on job requirements without emotional language.