Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
VMware Architect (VCF and Aria Expertise)
Company: Insight
Location: USA
Posted Dec 02, 2025
The job posting is for a VMware Architect position at Insight, a Fortune 500 Solutions Integrator. The role involves designing and implementing private cloud solutions using VMware VCF and Aria, with a focus on cloud management and optimization. The company values people and technology, offering opportunities for career growth and continuous upskilling.
SME Cloud Engineer – DoD/USACE Cloud Infrastructure
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The job posting is for a senior cloud infrastructure role providing technical and managerial leadership for Department of Defense and US Army Corps of Engineers mission objectives. The position requires extensive cloud engineering experience, security clearance, and leadership skills to define cloud strategies, oversee implementations, ensure compliance, and manage financial aspects. Guidehouse offers a competitive compensation package and benefits.
Principal Machine Learning Architect (L7) - Content Promotion & Distribution
Company: Netflix
Location: USA
Posted Dec 02, 2025
This text describes a senior AI engineering role at Netflix focusing on content promotion and distribution. It outlines responsibilities involving ML/AI architecture design, cross-functional collaboration, and innovation in agentic solutions. The job emphasizes technical expertise, strategic vision, and cultural alignment with Netflix's values.
Team Lead - Payment Variance
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The Team Lead Physician Payment Variance role is responsible for supervising and coordinating a team of patient account representatives. The position involves ensuring efficient handling of patient accounts, maintaining quality assurance standards, and supporting the development and implementation of operational goals. The role requires strong communication skills, leadership qualities, and proficiency in relevant software systems and coding systems.
Senior UX/UI Designer
Company: Netflix
Location: USA
Posted Dec 02, 2025
Netflix is seeking a highly skilled Senior UX/UI Designer to join their in-house development team focused on an innovative game delivered directly to TV via Netflix's proprietary cloud streaming platform. The ideal candidate will take full end-to-end ownership of developing core interaction and experience design for a dual-screen game that will immerse players in a beloved IP franchise. The role requires deep expertise in Unreal Engine 5, especially in UI/UX implementation, and the ability to collaborate with a multidisciplinary team to guide the development and refinement of key features, screens, and menus.
Engineering Manager - Delivery Experiences
Company: Netflix
Location: USA
Posted Dec 02, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Experiences team ensures Netflix engineers can ship services safely and reliably. The team focuses on product vision, technical vision, customer partnerships, and team leadership to maintain a high developer experience as complexity increases.
Principal Data Analyst/Snowflake/Cloud
Company: VSP Vision
Location: USA
Posted Dec 02, 2025
The Principal Data Analyst role involves collaborating with stakeholders to create robust data analytics solutions, ensuring data quality, and fostering cross-functional collaboration. The position requires advanced data analysis skills, experience with data platforms, and excellent communication abilities.
Senior Underwriting Officer - Excess Casualty
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 02, 2025
The Senior Underwriting UW Officer Excess Casualty role supports the Executive Underwriting Officer of Major Accounts Casualty. The position focuses on the Majors Excess Casualty portfolio, providing technical expertise and serving as the point of contact for frontline underwriting teams. Responsibilities include providing expert underwriting assistance, ensuring continuity between primary and excess casualty placements, supporting the Executive Underwriting Officer on transactions, monitoring underwriting decision frameworks, evaluating portfolio performance, driving underwriting technical excellence, and working with underwriting leaders to identify product and service enhancements.
Software Engineer, Senior - Ruby on Rails
Company: Blackbaud
Location: India
Posted Dec 02, 2025
The role is for a Senior Software Engineer working on the Awards Management product, primarily using Ruby on Rails, Elixir, and Phoenix. The position involves developing and enhancing web applications, collaborating with cross-functional teams, and mentoring junior team members. The company values strong problem-solving skills, up-to-date knowledge of software development methodologies, and a deep understanding of the product domain.
Senior Cloud Engineer – DoD Enterprise Cloud Operations
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
This job posting outlines a Software Development role requiring advanced cloud computing expertise and a Secret clearance. Responsibilities include leading cloud infrastructure management, ensuring compliance with DoD cybersecurity standards, and collaborating with stakeholders. The position offers competitive compensation, a comprehensive benefits package, and opportunities for professional growth, while emphasizing security clearances and compliance with federal regulations.
IT Service Design Lead – USACE Mission Support
Company: Guidehouse
Location: USA
Posted Dec 02, 2025
The job posting is for a Software Development and Support position within the Software Development amp Support Digital job family at Guidehouse. The role involves providing technical and managerial leadership for IT service design initiatives supporting the US Army Corps of Engineers. Key responsibilities include leading the design and optimization of IT services, establishing service design goals and frameworks, managing service design teams, and ensuring compliance with DoD cybersecurity and governance policies. The position requires US citizenship, a Secret security clearance, at least 14 years of relevant experience, and expertise in service optimization, enterprise IT architecture, and innovation methodologies. The annual salary range is $149,000 to $248,000.
Global Clinical Trainer - Leadless Technologies
Company: Abbott
Location: USA
Posted Dec 02, 2025
Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers a wide range of benefits and opportunities for career growth. The job description is for a Global Clinical Trainer in Leadless Technologies, responsible for developing and delivering training content for healthcare professionals and Abbott teams.