Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Employee Experience Specialist - Global Customer Care
Company: First Advantage
Location: USA
Posted Dec 02, 2025
First Advantage is a global company that values its employees and fosters a positive workplace culture. The company is seeking an Employee Experience Specialist to facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.
Software Support Engineer (Java / AWS)
Company: Blossom
Location: Colombia
Posted Dec 02, 2025
Blossom is a US-based company with 20+ years of experience in providing financial services to credit unions. They are seeking a hands-on Production Support Engineer with strong analytical skills and experience in fintech or SaaS applications. The role involves troubleshooting, supporting AWS environments, and collaborating with cross-functional teams to improve reliability and client experience.
Staff Backend Software Engineer (User Platform)
Company: Canva
Location: Australia
Posted Dec 02, 2025
The job description is for a Senior Backend Engineer role at Canva, focusing on developing and refining the Apps SDK to enable external apps to integrate into Canva's product ecosystem. The role involves architecting new fullstack capabilities, shaping API designs, and collaborating with internal teams and external developers. The position also includes driving large-scale projects, mentoring engineers, and shaping the future of backend development within the Ecosystem Supergroup.
Senior Talent Acquisition Partner - Business Recruiting
Company: Canva
Location: Australia
Posted Dec 02, 2025
The job description is for a Senior Talent Acquisition Partner role at Canva, focusing on partnering with senior business leaders, designing sourcing strategies, owning the end-to-end recruitment process, and contributing to global TA initiatives. The ideal candidate should have significant experience in business recruiting, thrive in high-growth environments, and care about creating inclusive teams and exceptional candidate experiences.
Senior Backend Engineer - Mimir
Company: Grafana Labs
Location: UK
Posted Dec 02, 2025
Grafana Labs seeks a Senior Backend Engineer for a remote role, offering opportunities to work on scalable metrics systems and contribute to open-source projects. The position emphasizes innovation, collaboration, and career growth within a global team.
Senior IT Engineer - Enterprise Applications & Infrastructure
Company: Weedmaps
Location: USA
Posted Dec 02, 2025
The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.
Senior Business Recruiter
Company: Apollo.io
Location: USA
Posted Dec 02, 2025
The role is for a Senior Business Recruiter to join the recruiting team and own the end-to-end recruiting process for mid and senior-level roles in Sales and Marketing. The recruiter will develop sourcing strategies, build talent pipelines, conduct phone screens, lead interviews, provide a great candidate experience, and collaborate with business leaders. The ideal candidate should have 7+ years of experience in full-cycle recruiting, preferably for Sales, Revenue, and Marketing roles in a SaaS environment.
Support Specialist I
Company: User Interviews
Location: India
Posted Dec 02, 2025
User Interviews is a fully remote company that values user research and customer feedback. They are looking for a Support Specialist to manage user support tickets, collaborate with project coordinators, track insights, and develop processes for customer satisfaction. The ideal candidate should be a self-starter with a positive attitude, empathy for users, and strong problem-solving skills.
Senior Backend Engineer - Mimir
Company: Grafana Labs
Location: Spain
Posted Dec 02, 2025
Grafana Labs is hiring a Senior Backend Engineer for a full-time remote role in the UK, Sweden, Spain, and Germany. The role involves working on the open-source Grafana Mimir project and operating Grafana Cloud Metrics across major cloud providers. The company values innovation, transparency, and collaboration, and offers a competitive compensation package.
Manager, Software Engineering - Billing
Company: Figma
Location: USA
Posted Dec 02, 2025
This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.
Technical Support Expert 2 - Segment
Company: Twilio
Location: Colombia
Posted Dec 02, 2025
The job posting is for a Technical Support Expert 2 position at Twilio, focusing on Segment, Voice, and Platform Applications. The role involves troubleshooting customer issues, updating documentation, improving training resources, and collaborating with product and account teams. The position requires 2+ years of technical customer support experience, proficiency in JavaScript APIs, server-side libraries, SQL, and a commitment to learning multiple technical products. The role is remote-based in Colombia with occasional travel.
Filterlist Engineer
Company: Brave
Location: USA
Posted Dec 02, 2025
Brave is hiring a Filterlist Engineer to work on privacy-focused ad and tracker blocking. The role involves creating and maintaining adblock rules, reverse-engineering web technologies, contributing to open-source adblocking projects, and addressing community feedback. The position requires proficiency in JavaScript, familiarity with the adblocking ecosystem, and experience with DevTools and Git.