Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Backend Engineer - Mimir
Company: Grafana Labs
Location: Germany
Posted Dec 02, 2025
Grafana Labs is hiring a Senior Backend Engineer for a full-time remote role in the UK, Sweden, Spain, and Germany. The role involves working on large-scale, high-performance distributed systems and contributing to the open-source Grafana Mimir project. The company values innovation, transparency, autonomy, and trust, and offers a collaborative and trust-based work environment.
Client Manager
Company: TrueML
Location: USA
Posted Dec 02, 2025
TrueAccord is looking for a Client Manager to join their team and manage relationships with important clients, including large financial institutions. The role involves proactive account management, driving scalable processes, managing feedback loops, identifying improvement opportunities, fostering client growth, interpreting data insights, and providing consultative guidance. The ideal candidate should have a bachelor's degree or relevant experience, experience in client management or customer service, preferably in the collections industry, and strong communication, problem-solving, and leadership skills.
Strategic Sales Programs and Enablement Partner
Company: Newsela
Location: USA
Posted Dec 02, 2025
The role is for a high-impact partner in the Strategic Sales organization who will translate strategy into disciplined execution and scalable enablement. The ideal candidate will have experience in strategy and operations, sales enablement, program management, or a chief of staff style role within high-growth B2B SaaS. The role involves owning GTM playbooks, leading strategic initiatives, creating enablement content, and driving cross-functional alignment.
EDI On-boarding Customer Success Manager - Ecommerce
Company: Pipe17
Location: Remote
Posted Dec 02, 2025
Pipe17 is an ecommerce integration platform that simplifies data exchange and optimizes supply chain processes. The company is seeking an EDI Onboarding Customer Success Manager to define and implement the end-to-end onboarding process for customers using EDI solutions. The role involves collaborating with cross-functional teams, managing project timelines, providing training and support, and acting as a customer advocate.
Senior Product Designer II - UIE Developer Product Group
Company: HubSpot
Location: Remote
Posted Dec 02, 2025
This text promotes a developer role at HubSpot with emphasis on innovative tools, competitive pay, growth opportunities, and a collaborative culture. It highlights the company's focus on empowering developers through scalable systems and AI integration while offering comprehensive benefits and career development.
Senior Compliance Automation Engineer
Company: Muck Rack
Location: USA
Posted Dec 02, 2025
The company is seeking a Senior Compliance Automation Engineer to join their team and help with audit readiness and automating evidence collection. The role involves designing and developing automation solutions for GRC toolsets, platforms, and processes, as well as supporting internal and external audits. The ideal candidate should have 5+ years of experience in Governance, Risk, and Compliance, proficiency in Python and SQL, and experience with security and compliance frameworks.
Sr. Customer Success Manager
Company: Platform Science
Location: USA
Posted Dec 02, 2025
Platform Science is an open IoT platform founded in 2015 that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value diversity, innovation, and empathy in their company culture. The Senior Customer Success Manager role involves implementing, managing, and growing relationships with enterprise-level accounts, acting as a trusted advisor, and driving customer adoption and retention of Platform Science solutions.
Senior Manager - Engineering
Company: Splice
Location: USA
Posted Dec 02, 2025
The job posting is for a Senior Manager Engineering role at Splice, a creative platform for music production. The role involves leading and growing a team responsible for building and scaling data platform pipelines and analytics infrastructure. The company culture emphasizes collaboration, accountability, and flexibility, with a focus on remote work. The role requires technical leadership experience, strong communication and organizational skills, and experience implementing agile methodologies.
Team Lead Coordinator - Internal Candidate
Company: PaceMate
Location: USA
Posted Dec 02, 2025
PaceMate is seeking a Remote Team Lead Coordinator Lead to guide clinical decision making and support the clinical team. The role involves decision making, education, alert triage, team assignments, and maintaining knowledge of PaceMate products. The company offers a robust compensation and benefit package, and is a top healthcare technology company.
Sr. Ad Sales Director
Company: Brave
Location: Germany
Posted Dec 02, 2025
Brave is seeking an experienced Ad Sales Director to join their remote team based in Germany. The role focuses on developing new client relationships to grow Brave's revenue and expand their Ads Rewards Ecosystem. The company values privacy, innovation, and a flat organizational structure.
Sr. Ad Sales Director
Company: Brave
Location: France
Posted Dec 02, 2025
Brave is seeking a Remote Ad Sales Director based in France to grow their ad revenue and expand partnerships. The role involves developing client relationships and contributing to strategic partnerships. Brave emphasizes privacy, innovation, and a remote work culture with competitive benefits.
Staff Mobile Engineer - Grafana Ops - IRM
Company: Grafana Labs
Location: Sweden
Posted Dec 02, 2025
The Grafana IRM squad is a remote-first team operating business-critical services for incident response. They value unified experience, automation, integration, and observability. The role involves influencing the roadmap, delivering features, driving projects, contributing to open-source, and maintaining the mobile app. They seek motivated, customer-focused individuals with mobile development experience and a passion for creating intuitive products.