Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
GPSU Cybersecurity Summer Internship
Company: GuidePoint Security
Location: USA
Posted Dec 02, 2025
GuidePoint Security offers a part-time remote internship for students pursuing a career in cybersecurity. The internship includes hands-on technical development, real-world security response, collaborative project work, team shadowing, and vendor training. Candidates must be located in the US, enrolled full-time in college, and have a basic understanding of IT, networking, operating systems, and security.
Senior Product Manager - Platform team
Company: Goodnotes
Location: Europe
Posted Dec 02, 2025
This job posting highlights a high-impact Product Manager role at Goodnotes, focusing on transforming the platform into a collaborative B2B workspace. The position emphasizes technical expertise, strategic leadership, and collaboration with cross-functional teams. Benefits include flexible work arrangements, professional development support, and global team collaboration opportunities.
RN Clinical Consultation
Company: Sedgwick
Location: USA
Posted Dec 02, 2025
Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. They are recognized as one of the best workplaces in the financial services and insurance industry. They are currently hiring a part-time nurse to join their team and provide triage services to assess needs and give appropriate care advice.
IMS Engineer
Company: Telnyx
Location: Ireland,Netherlands,Poland
Posted Dec 02, 2025
The text describes the role of designing, implementing, and operating a carrier-grade IMS core on Kamailio for Telnyx. It outlines the responsibilities, required skills, and nice-to-have skills for the position. The role involves designing and building PISCSCF call flows, productizing prototypes into supportable services, tuning performance and scale, ensuring reliability, implementing security measures, contributing to the Kamailio community, and keeping the voice core healthy. The ideal candidate should have VoLTE expertise, core IMS/SIP knowledge, Kamailio mastery, software engineering skills, and experience with Linux networking, automation, and communication.
Director, Product Marketing - MetaMask
Company: Consensys
Location: USA
Posted Dec 02, 2025
Consensys, a leading blockchain and web3 software company, is seeking a Product Marketing Director to drive growth for MetaMask. The role involves shaping marketing strategies, fostering collaboration, and advancing web3 innovation while contributing to a mission-driven team focused on decentralized technology.
Senior Software Engineer - MetaMask (Advanced Trading)
Company: Consensys
Location: USA
Posted Dec 02, 2025
Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer tools like MetaMask and Infura, emphasizing accessibility and collaboration. The text highlights their mission to empower builders and developers while promoting a supportive engineering culture at MetaMask.
Software Development Engineer II - Map Data Publication
Company: Mapbox
Location: USA
Posted Dec 02, 2025
Mapbox is a leading platform for location-aware businesses, offering tools for navigation and data services. They seek a Software Development Engineer II to expand data publication services, emphasizing collaboration and innovation.
Real Specialist
Company: Saviynt
Location: USA
Posted Dec 02, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The Renewal Specialist role is responsible for managing and executing renewal transactions, collaborating with various teams to ensure timely and accurate renewals, and identifying upsell and cross-sell opportunities. Saviynt offers a collaborative culture, competitive compensation, and benefits, and is recognized as a leader in identity security.
Director of UX
Company: HubSpot
Location: USA
Posted Dec 02, 2025
HubSpot is seeking a strategic and empathetic design leader to drive the vision for their Upmarket segment, a rapidly growing customer base. The Director of UX for Upmarket will shape the experience for larger and more complex businesses, leading a team of designers to create intuitive, powerful, and scalable solutions. This role sits at the intersection of design craft, strategy, and business impact, partnering closely with Product, Engineering, and Research leadership.
Happiness Engineer – Customer Support & Success
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 02, 2025
Automattic's Happiness Engineers are responsible for creating and protecting the customer experience. They introduce customers to the open web, teach and solve technical problems, and advocate for customers internally. The role involves customer support, identifying problems, finding efficiency improvements, and piloting new services. Automattic values long-term careers, internal growth, and diverse experiences.
Software Engineer - Support
Company: Bugcrowd
Location: Mexico
Posted Dec 02, 2025
Bugcrowd is seeking a talented Software Engineer Support to join their Engineering Support team. The role involves troubleshooting technical issues, liaising with issue submitters, and collaborating with various teams to provide technical guidance and solutions. The ideal candidate should have a strong background in software engineering, experience with SLA-driven support, and proficiency in various technologies and tools.
Alliances Director
Company: Anaplan
Location: Germany
Posted Dec 02, 2025
Anaplan is seeking an experienced Alliance Director to lead their partner ecosystem in Germany. The role involves developing a partner engagement strategy, driving demand generation, raising awareness of Anaplan's solutions, and collaborating with various teams to align partner activities with business goals. The ideal candidate should have deep expertise in alliance management, a proven track record in software sales, strong leadership skills, and excellent communication abilities.