Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Litigation Counsel
Company: Vonage
Location: USA
Posted Nov 20, 2025
Vonage is seeking a skilled Litigation Counsel to lead and manage litigation disputes and investigations across all areas of the business and in multiple countries. The role involves managing external counsel, overseeing discovery, drafting pleadings, advising internal stakeholders, handling prelitigation disputes, and developing proactive strategies to minimize legal exposure and business risk. The position reports to the Head of Regulatory and Risk.
Developer Programs Associate
Company: Grafana Labs
Location: UK
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, and leading scoped projects and programs.
Director - Quality & Support
Company: Dscout
Location: USA
Posted Nov 20, 2025
Dscout is a leading UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech. They are transforming their platform to be AI-first and are looking for a leader to build a new Quality and Support organization from scratch. The role involves defining processes, establishing metrics, and creating a culture of continuous improvement. Dscout offers a competitive compensation package, benefits, and a remote work stipend.
VP - Professional Services
Company: Finalsite
Location: USA
Posted Nov 20, 2025
Finalsite promotes its K12 school platform and VP of Professional Services role with remote work opportunities. The position involves strategic leadership, client engagement, and operational excellence. The company emphasizes client-centric approaches, equal opportunity, and remote employment for U.S. residents.
Mobile Front End Engineer
Company: Oddball
Location: USA
Posted Nov 20, 2025
Oddball seeks a Mobile Front End Engineer to develop impactful federal software. The role involves collaborating on interfaces, data integration, and Agile practices. Benefits include remote work, a stipend, and comprehensive benefits.
Principal Software Engineer - Request Team
Company: Saviynt
Location: USA
Posted Nov 20, 2025
The job posting is for a Principal Software Engineer position at Saviynt, an identity authority platform. The role involves designing and developing secure, scalable, multitenant software solutions across major cloud platforms like AWS and Azure. The ideal candidate should have 10+ years of software engineering experience, expertise in Java Spring Framework, REST, Microservices, and cloud platforms like AWS, Azure, or Google Cloud. The position offers a salary range of $245,000 to $255,000 per year.
Senior Software Engineer - Identity & Security Products
Company: Twilio
Location: USA
Posted Nov 20, 2025
This job posting seeks a senior software engineer to design and build Twilios Identity and Security solutions, emphasizing innovation, security, and scalability. The role involves collaboration with cross-functional teams, mentorship, and contributing to technical roadmaps. Qualifications include experience with distributed systems, cloud infrastructure, and security protocols. The position offers competitive compensation, remote work flexibility, and comprehensive benefits.
Senior Account Executive New Business ISV
Company: Twilio
Location: USA
Posted Nov 20, 2025
The job posting is for a Senior ISV New Business Account Executive at Twilio, focusing on supporting the growth of messaging, voice, and email business with Independent Software Vendors (ISVs) in North America. The role involves driving new business processes, developing customer engagement use cases, and collaborating cross-functionally with various teams. The position requires extensive experience in major account or strategic sales, analytical account development, and a track record of delivering market-driven results.
Senior Site Reliability Engineer
Company: ScienceLogic
Location: USA
Posted Nov 20, 2025
ScienceLogic is seeking a Senior or Principal Site Reliability Engineer to lead design and build secure systems for a new AI product in SaaS, aiming for 99.99% uptime. The role involves designing, automating, testing, and monitoring cloud-native technologies, collaborating across the organization, and taking responsibility for platform availability and performance.
Developer Programs Associate
Company: Grafana Labs
Location: Germany
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, evaluating conference sponsorships, and leading scoped projects. The ideal candidate is a strong communicator, empathetic, resilient, highly organized, and has experience supporting developer communities and organizing events.
eCommerce Project Manager
Company: OLIVER Agency - North America
Location: Canada
Posted Nov 20, 2025
The role is for an eCommerce Project Manager to join OLIVER's in-house studio, managing content quality and system maintenance for healthcare and wellness brands across digital retail platforms. The position requires experience in content operations, digital asset management, product information management, and retailer vendor portals. The company offers flexible working arrangements and reasonable adjustments.
Senior Data Analyst (SQL/NoSQL, Python)
Company: Trafilea
Location: Argentina
Posted Nov 20, 2025
Trafilea is a consumer tech platform that uses AI and automation to scale purpose-driven digitally native brands. They have over $1B in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries. Trafilea owns and operates its own brands, not as an agency, with a presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.