Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Distributed Database Software Engineer

Company: MariaDB plc

Location: Serbia

Posted Nov 20, 2025

MariaDB is making a significant global impact as a foundational database system for everyday applications, with opportunities to work on advanced distributed systems and contribute to open-source projects. The role offers challenging technical work, competitive benefits, and a collaborative environment for experienced developers.

Head of Agency Partnerships

Company: n8n

Location: Europe

Posted Nov 20, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees across Europe and the US. n8n has cultivated a strong community of over 650,000 active developers, earned 145k+ GitHub stars, and raised $240m in funding to date. The company is now hiring a Head of Agency Partnerships to scale its agency partner program and drive self-serve revenue and retention.

Transportation Claims Resolution Manager: Auto Physical and Property Damage

Company: Reserv

Location: USA

Posted Nov 20, 2025

Reserv is an insurtech company focused on automating claims processes with AI and technology, seeking a Claims Manager with expertise in commercial transportation claims and leadership skills. The role offers opportunities to innovate, improve efficiencies, and work in a remote-first environment with competitive benefits including health insurance, retirement plans, and flexible work arrangements.

Vendor Operations Associate

Company: Stripe

Location: USA

Posted Nov 20, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Vendor Operations Associate role supports the Global Sales team by managing business reviews, sales reporting, process optimization, and strategic administrative tasks. The ideal candidate has 3+ years of experience in sales operations, strong analytical skills, and proficiency with CRM platforms.

Website Copywriter

Company: Gcore

Location: Poland,Cyprus,Serbia,Georgia,Uzbekistan

Posted Nov 20, 2025

Gcore is an international cloud and edge leader seeking a Website Copywriter to own website content quality and page creation. The role involves refining AI-generated content, creating high-converting website pages, and collaborating with product, design, and SEO teams. Gcore offers competitive benefits and a flexible work environment.

Business Analyst - German Speaker

Company: Cytora

Location: UK

Posted Nov 20, 2025

The text describes the merger of Cytora and Applied Systems, highlighting their combined impact on the insurance industry through digital transformation. It outlines a business analyst role with responsibilities, requirements, remote work flexibility, competitive benefits, and commitment to diversity.

Brand Designer

Company: Zerion

Location: Europe

Posted Nov 20, 2025

This job posting seeks a creative Brand Designer to elevate Zerion's visual identity across products and channels. The role involves shaping brand perception, maintaining consistency, and integrating AI tools. Requirements include experience in fintech/web3 branding, proficiency in design tools, and fluency in English. The company highlights its growth metrics, competitive benefits, and remote work flexibility as key attractions.

Distributed Database Software Engineer

Company: MariaDB plc

Location: Croatia

Posted Nov 20, 2025

MariaDB is a widely used database that powers many applications and services. The company is seeking a Senior Database Developer to work on distributed systems, replication, sharding, and performance optimization. The role involves building and testing scalable database solutions, collaborating globally, and contributing to open source projects.

Senior Data Engineer

Company: phData

Location: Latin America

Posted Nov 20, 2025

The job posting seeks a Software Engineer, Data Engineer, or Data Analyst with 4+ years of experience in developing end-to-end technical solutions, programming in Java, Python, or Scala, and working with core cloud data platforms like Snowflake, AWS, Azure, Databricks, and GCP. Strong SQL skills, client-facing communication, and a 4-year degree in Computer Science are required. Preferred experience includes production in core data platforms, cloud and distributed data storage, data integration technologies, multiple data sources, software development lifecycle, automated data transformation, and workflow management.

Staff Product Designer - Data Hub

Company: HubSpot

Location: USA

Posted Nov 20, 2025

This job posting seeks a visionary Staff Product Designer to lead AI-driven innovations in HubSpots Data Hub, focusing on creating intuitive data experiences that balance feature richness with usability. The role emphasizes shaping AI integration, designing ethical AI interactions, and collaborating across teams to redefine data accessibility and trust. It highlights opportunities to influence product evolution and empower users through intelligent automation.

Sr. Android Engineer (Platform)

Company: Welltech

Location: Cyprus

Posted Nov 20, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across five life-changing apps. They are seeking a mobile app platform architect to build a scalable platform from scratch, setting company-wide standards and shaping how millions experience wellness. The role involves designing and implementing core platform solutions, empowering product teams, and owning the mobile infrastructure blueprint.

Senior Account Manager

Company: MEDiSTRAVA

Location: USA

Posted Nov 20, 2025

The Senior Account Manager role at MEDiSTRAVA within Inizio Medical offers a fantastic opportunity to join the Medical Analytics and Innovation team. The role involves project and client management for data insights, technology strategy, and AI projects, with a focus on Real World Insights Hyperlocal iNSIGHTS Congress iNSIGHTS Congress iMPACT projects. The ideal candidate should have a life science-related degree, experience in medical communications or pharmaceutical marketing, and excellent project management skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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