Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Claims Team Lead - Auto/Property
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a motivated Team Lead with leadership and tech expertise. The role offers competitive benefits, remote work flexibility, and opportunities to drive innovation in insurance technology.
AI Architect
Company: Guidehouse
Location: USA
Posted Dec 18, 2025
This job posting seeks a Data Engineering and AI Architecture Consultant with expertise in scalable AI solutions and cloud platforms. The role requires 8+ years of experience in AI/ML and data analytics, with a focus on cloud-native technologies. The position offers competitive compensation ($1.3M-$2.16M), comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. It emphasizes technical leadership, cross-functional collaboration, and compliance with AI governance standards.
Technical Product Manager (AI-driven oncology platform)
Company: Massive Bio, Inc.
Location: USA
Posted Dec 18, 2025
Massive Bio and DUO are innovative healthtech solutions focused on improving cancer patient care through AI-driven platforms. The role of a Technical Product Manager involves leading product strategy, technical ownership, and delivery while integrating with enterprise systems. The text emphasizes measurable impact, compliance, and scalable deployments in oncology portfolios.
Senior Program Director - TTP
Company: Movement Strategy
Location: USA
Posted Dec 18, 2025
This job posting highlights a Senior Program Director role with remote flexibility, competitive pay, and a focus on collaboration and innovation. The company emphasizes diversity, professional growth, and a supportive work environment with benefits like health coverage, retirement plans, and remote work flexibility.
Litigation Claims Examiner - Rideshare
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a Rideshare Bodily Injury Litigation Resolution Specialist with expertise in managing litigated cases. The role emphasizes collaboration with teams, technology integration, and resolving claims efficiently. The job description highlights competitive benefits like health insurance, remote work flexibility, and professional development opportunities, portraying an innovative and supportive work environment.
Epidemiology Data Scientist
Company: Guidehouse
Location: USA
Posted Dec 18, 2025
This job posting describes a Data Science Consulting role with responsibilities involving quantitative analysis, machine learning, and collaboration with public health experts. It outlines requirements for advanced degrees and technical skills, along with a competitive salary range and comprehensive benefits package.
Account Manager - Digital Asset Solutions
Company: AlphaPoint
Location: USA
Posted Dec 18, 2025
AlphaPoint, a digital asset exchange company, seeks an Account Manager with crypto experience. Responsibilities include client management, product updates, and process development. Benefits include competitive salary and flexible work conditions.
Lead Web Engineer
Company: Green Dot Corporation
Location: USA
Posted Dec 18, 2025
Green Dot is seeking a Lead Web Engineer to develop scalable web applications using Azure and cloud-native technologies. The role emphasizes remote work flexibility, technical leadership, and collaboration with cross-functional teams. The position offers a competitive salary range and inclusive hiring practices.
Enablement Technical Lead
Company: Consensys
Location: USA
Posted Dec 18, 2025
Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer tools like MetaMask and Linea, focusing on making decentralized web accessible. The job opportunities emphasize collaboration, technical expertise, and impactful projects within a dynamic team environment.
Director - Sales Executive: CCaaS
Company: TTEC Digital
Location: UK
Posted Dec 18, 2025
TTEC Digital emphasizes creating exceptional customer experiences through digital transformation and CCaaS solutions. The company highlights its global partnerships, innovative technology, and commitment to employee empowerment, while seeking a Sales Director to drive revenue and deliver transformative outcomes for clients.
Growth Product Manager
Company: Kodify
Location: Spain
Posted Dec 18, 2025
Kodify is seeking a data-driven Growth Product Owner to lead growth initiatives across customer lifecycle stages, emphasizing experimentation, analytics, and cross-functional collaboration. The role requires expertise in conversion optimization, funnel analysis, and scalable growth systems, with competitive benefits including remote work flexibility and professional development opportunities.
Senior Infrastructure Engineer
Company: BlueVoyant
Location: USA
Posted Dec 18, 2025
This job posting seeks a Senior Infrastructure Engineer with expertise in multicloud environments to design, implement, and maintain scalable infrastructure solutions. The role involves collaboration across teams, automation of tasks, and adherence to agile practices. BlueVoyant emphasizes cybersecurity, cloud optimization, and compliance with U.S. citizenship requirements.