Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Channel Performance Consultant
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The job description is for a Channel Performance Consultant role in the insurance industry. The role involves serving as a liaison between the underwriting and distribution channels to drive profitable growth. Key responsibilities include developing relationships with channel stakeholders, understanding channel economics, facilitating speed-to-market implementation of solutions, and building a best-in-class data accuracy program. The ideal candidate should have a bachelor's degree, at least 4 years of relevant experience, excellent communication skills, and proficiency in Excel, PowerPoint, and BI tools.
Claims Quality Improvement Product Owner
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The role involves leading the evolution of USRM Claims quality improvement capabilities by shaping strategy and backlog for integrated risk alerts, leader insights, and file reviews. The ideal candidate will have experience in insurance claims, risk quality improvement, or adjacent operations environments, excellent communication and stakeholder management skills, strong technical fluency, and a proven track record designing user-centered workflows and UX for operational users.
Technical Product Enablement Strategist
Company: Sprout Social
Location: USA
Posted Nov 12, 2025
Sprout Social seeks a Technical Product Enablement Strategist to drive success in their Sales and Success team. The role offers career growth, flexible work, and collaboration with top brands. Benefits include competitive pay, wellness programs, and a focus on diversity and inclusion.
Senior Product Manager - Pro - Tax Reporting
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages.
Claims Fraud Product Owner
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 12, 2025
The role involves leading the creation of a Special Investigation Unit platform to prevent and detect fraud using predictive analytics, automation, and external intelligence. The ideal candidate should have domain knowledge in claims fraud, telematics, media forensics, or case management workflows, and experience in delivering measurable outcomes from product initiatives.
Associate Quality Assurance Engineer
Company: Evident Change
Location: USA
Posted Nov 12, 2025
The Associate Quality Assurance Engineer position at Evident Change is a remote full-time role for individuals passionate about ensuring tech products work seamlessly. The role involves executing manual and automated test cases, assisting with test data and environments, performing API testing, logging defects, and participating in Agile ceremonies. Evident Change offers competitive compensation, benefits, and a supportive work environment.
Anesthesia Regional Director - ASC
Company: Fortive
Location: USA
Posted Nov 12, 2025
The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It emphasizes uncovering customer pain points, developing account plans, collaborating with internal teams and partners, and providing technical expertise. The role requires a bachelor's degree, 3-5 years of experience in B2B SaaS sales, and knowledge of healthcare IT ecosystems and SaaS integrations.
Full Stack Software Engineer (L5) - Delivery Engineering, Experiences
Company: Netflix
Location: USA
Posted Nov 12, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Delivery Engineering team focuses on improving software delivery experiences for Netflix engineers, working on platforms like Spinnaker and Managed Delivery. The role requires a full stack engineer with experience in Java, JavaScript, Angular, or React, and a focus on mentorship, collaboration, and customer empathy.
Senior Product Designer - Games Discovery
Company: Netflix
Location: USA
Posted Nov 12, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is on a mission to entertain the world and is expanding into gaming. The Netflix Games team is seeking a Senior Product Designer to help shape how members discover and engage with games on the platform. The role involves designing intuitive and scalable discovery experiences across TV and web platforms, integrating games into the broader Netflix ecosystem, and shaping product strategy in collaboration with cross-functional teams.
Director of Expansion Verticals
Company: Signifyd
Location: USA
Posted Nov 12, 2025
Signifyd is a company that helps merchants grow their businesses by building trusted relationships with customers through advanced technology and a committed team. They are seeking a Director of Expansion Verticals to spearhead growth in key industries, particularly in the travel sector, by mapping and executing growth strategies, building strategic partnerships, and providing internal operational support.
Firefox OS Integration Engineer - Crash Reporting
Company: Mozilla
Location: Canada,UK
Posted Nov 12, 2025
Mozilla's job posting highlights their mission to improve the internet, the OS Integration role focusing on crash reporting, generous employee benefits, and commitment to diversity and inclusion. The position emphasizes collaboration, technical expertise, and alignment with Mozilla's core values of openness and user-centric innovation.
Anesthesia Regional Director - Global
Company: Fortive
Location: USA
Posted Nov 12, 2025
The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It outlines key responsibilities such as uncovering customer needs, developing account plans, collaborating with internal teams, and navigating complex negotiations. The role requires expertise in healthcare IT ecosystems, SaaS integrations, and sales methodologies. A bachelor's degree and 5+ years of experience in B2B SaaS sales in healthcare segments are preferred.